Technical Consultant
Current• Provided 100+ clients technical support help from multiple industries ranging from banking, retail to healthcare (CIBC, SickKids, Grant Thornton and Bentall Greek Oak)• Worked daily with Aruba RAP calls (remote access points) to make sure 70+ clients were able to connect to the network daily without facing any issues• Performed activation and deactivation for new Aruba RAP’s, while simultaneously performing initial analysis of network issues for 75+ CIBC clients within a short span of time• Generated monthly reports and maintained high levels of knowledge and expertise regarding our client’s information; ensuring reports are submitted in a timely manner