Manage the reception of mail and packages for residents, ensuring orderly and efficient distribution.Coordinate the check-in and check-out processes for residents, including those transitioning to or from Bailey Resident Hall, streamlining the move-in/move-out experience.Liaise with facility maintenance and management staff to report and expedite repairs or concerns, contributing to a safe and welcoming living environment.

Developed and taught ESL curriculum to improve students’ conversational abilities.Set assessment to measure students’ progress and identify growth opportunities.Increased ESL students' reading levels by integrating lesson plans for students needing extra guidance.