Muhammad Bashir Email & Phone Number

Austin, Texas Metropolitan Area

Led multiple end-to-end implementations of Microsoft Dynamics 365 Business Central, managing projects from planning through execution to meet specific client objectives.Collaborated closely with clients to identify unique business requirements, ensuring Business Central configurations and customizations aligned with their workflows.Orchestrated successful transitions to Business Central, guiding clients through each stage of the migration process for seamless integration.Delivered comprehensive training sessions for end-users, promoting smooth adoption and effective utilization of Business Central functionalities.Empowered clients to maximize ERP benefits through tailored training and hands-on guidance.Provided post-implementation support, and troubleshooting issues to maintain optimal system performance and ensure user satisfaction.Acted as a trusted advisor, offering expert recommendations and best practices to enhance clients’ use of Business Central.Supported clients’ business growth by aligning Business Central capabilities with operational efficiency and strategic goals.

Austin, Texas, United States

Planned, managed, and executed ERP-focused IT projects, including implementing new modules, integrating third-party applications, and handling system migrations.Coordinated with cross-functional teams to deliver projects on time, within scope, and budget, ensuring alignment with overall project goals.Acted as the primary liaison between GND Atlanta and external vendors or consultants for Microsoft Dynamics NAV and Business Central, managing contract negotiations, service agreements, and vendor performance.Oversaw and maintained Microsoft Dynamics NAV and Business Central systems to support smooth operations, proactively monitoring system health to prevent issues and ensure optimal uptime.Provided end-user support through troubleshooting, resolving system errors, and delivering tailored training to enhance user proficiency and satisfaction.Led the configuration and customization of Microsoft Dynamics NAV and Business Central, managing user permissions, setting up workflows, and configuring essential modules like financials and inventory.Developed and maintained comprehensive documentation of ERP configurations, customizations, and procedures, regularly updating manuals to support consistent knowledge transfer.Collaborated closely with department heads and stakeholders to translate business needs into system requirements, ensuring alignment between IT solutions and business objectives.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Business Administration And Management, General