> Innovatively leading teams through dynamic IT landscapes.>Expertly managing client engagements with a focus on technical excellence.> A results-driven professional driving growth and excellence in every facet of IT business operations.> Spearheading strategic initiatives, ensuring seamless project delivery and client satisfaction.> Orchestrating sales efforts, optimizing revenue streams, and fostering client relationships.> Championing innovation, implementing cutting-edge technologies to elevate service offerings.> A collaborative leader fostering a high-performance culture within the IT firm.Continuously adapting to industry trends, driving the company's competitive edge.

Sales team leadFront-selling specialist adept at discussing technical aspects with clients while effectively leading the sales team to success.Lift ID's from scratch to preferred freelancer.

Installation, configuration, upgrading, and maintenance ofsystemsLevel 2Manage & configure VoIP (IP phones) & VoIP software-basedappsAdministering diverse operating systems like Windows,or MacProvide support and troubleshoot LAN & WAN user's queriesQuick Respond to IT support requests on-site/off-shore viaremoteDiagnose and resolve software, hardware & network-relatedissues.installing, implementing, and maintaining businessapplications.Ensuring technologies are used efficiently, profitably, andsecurely.

Providing technical support to system users & customersupport staffProvide timely, accurate service to generate high customersatisfaction and mentor teammates to do the sameEvaluate user needs, defines technical problems, and workwith engineers to determine solutions.Assist customers in implementing solutions.CCTV cameras setup & monitoring