It Support Manager
CurrentExperienced IT Professional with Expertise in Managing Complex Infrastructures, Network Administration, and Server Management:With over 10 years of experience, I have managed and overseen a complex IT infrastructure that includes Four servers, four of which are hosted in one central location and two that are hosted remotely. My expertise lies in network administration, server management, and ensuring data security and accessibility for authorized personnel.As an IT professional, I have overseen the network infrastructure at three remote sites throughout the country, managed Mac, Windows, and Linux systems, and supported and administered core network services. Additionally, I have installed, configured, maintained, supported, and managed Windows Server 2016 R2 and Linux servers across multiple locations.My proficiency in a range of server technologies, including Microsoft Active Directory, Exchange, and other server software, makes me an ideal candidate to serve as an administrator for the Windows Server 2019 R2 Active Directory domain. Additionally, I am adept at setting up, configuring, maintaining, supporting, and managing pfSense firewall and Kerio Control 9.4. Furthermore, I possess strong skills in OpenVPN configuration and management, enabling secure remote access and network connectivity for users.In addition, I have assisted with Hyper-V infrastructure and VMware ESXi 6 working infrastructure, including storage and network integration, and VMkernel Network Interface. I have also managed the installation, maintenance, and support of PTZ, and CCTV IP cameras.My expertise in performing root cause analysis on server-related hardware, software, and application-related problems, as well as scripting to automate IT processes, make me an invaluable asset to any team. I am also proficient in maintaining VPS-hosted domains and the company's websites, as well as configuring and maintaining the user's email ID for the email server maintained by CENOS7.