Muhammad Daim Umar Email & Phone Number

Pakistan

• Invoicing Sale Account Manager of Telenor and Ufone.• Contractual governance and end-to-end handling of rentals, Energy OPEX invoicing of respective Customers.• To avoid any cash flow issues, achieving monthly DSO targets are our responsibility. • Product Manager billing ERP,All contractual terms and financial calculation were designed in SAP, Now working with Fieldforce to automate Billing processes.• Formulation of strategy, Forecasts, Accrual after coordination with concern departments.• Customer relationship management.• Involve in pricing and contract negotiations and formulation with Mobile Operators.

Islāmābād, Pakistan

Islāmābād, Pakistan

• Formulation of strategy, Forecasts, Accrual after coordination with concern departments.• Meetings with internal and external stakeholders on a daily basis to resolve operations queries.• Technical/Financial reconciliations with venders/Other mobile operators.• Tracking of TP as Guest/Host invoices with finance team till payments.• Coordination with the Network sharing team to formulate new contracts and in case of any change is required in old contracts.• Formulation of SL breach cases of TowerCos on monthly basis and follow it up till closure.• Tracking of all operational CAPEX business cases with Business Planning team till capitalization including PO issuance.• Formulation of network sharing related reports and analysis.• Coordination with Other Mobile Operations/Vendors and TowerCos to settle down operations issues.• Networking sharing analysis in terms of performance

Islamabad

• 2G+3G+LTE Rollout planning, equipment mobilization, Site integration till commercial launch.• RF repeaters & IBS DAS installation and commissioning.• Project Manager in ZTE to NOKIA SWAP at Telenor Pakistan• Executing expansion requests as per the provided hardware requirement and frequency plan. As per the agreed SLA with vendor.• BSC/RNC Rollout planning and integration.• Indoor solution Rollout planning and integration (Q-cell & Distributed Antenna System)• Vendor Management.• Follow up with vendor for achievement of technical KPIs against set targets of his assigned business area. • Surveys, Planning, Implementation and Maintenance of BSS and MW Equipment. • Acceptance Tests. PAT, PAC and FAC.• Microwave links Re-routings. • Analyzing and resolving high priority customer complaints by parameter and physical changes.• Conducting periodic NMS and NetNeuman Checks. • Maintaining regional inventories for all projects.

Islamabad

- 2G+3G+LTE Rollout planning, equipment mobilization, Sites integration, DTIP phase O&M and Soft-launch and successful delivery strict timelines.-Maintaining regional inventory for all projects.-Co-ordination with planning team and implementing them accordingly.-BSC and RNC Expansions/integration and follow ups.-FEMTO cells deployment-RF Repeater and IBS Deployment.-RF Outdoor/indoor repeater and IBS surveys.-Hybrid Solution Deployment-Q-cell Deployment (IBS Solution).-Vendor Management- Follow up with vendor for achievement of technical KPIs against set targets of hisassigned business area. -Surveys, Planning, Implementation and Maintenance of BSS and MW Equipment. - Acceptance Tests. PAT, PAC and FAC.-Network Expansion (2G/3G)-Microwave links Re-routings. - Analyzing and resolving high priority customer complaints by parameter and physicalchanges.

Islamabad

-Configurations and troubleshooting of the ADSL customer’s at access layer including normal and point-to-point customers.-Planning of network based on BPON and GPON.-Providing fiber related support to the SLA customers e.g Ufone, Zong, Mobilink, LDN, Cybernet and Multinet.-Managing all new INSTALLATIONS/COMPLAINTS in my particular Domain.-Provide technical support to our corporate clients related to fiber optics (Voice, Video, and Data) based on BPON and GPON technologies.-Supervision of Fusion Splicing & OTDR Testing of Backbone Optical Network.-Hand on experience on Multi vendor OLTs (Optical Line Terminal) e.g Alcatel and Huawei (OLTs).-Configuration of BPON and GPON ONT’s.-Configurations of BPON and GPON LANX.-Good knowledge about POLT’s, VOLT’s, ODF’s & WDM.

Islamabad

• To monitor and configure alarms/alerts of Nayatel Network including Cisco routers, DSLAMs, MGX, VOLT, POLT and Servers.• To make correct and timely escalation of critical alerts/outages and have strong follow up with the team• Monitoring of planned outages and activities and escalate it to concerned departments.• To deal with internal and external RFO’s in case of service outage.• .Providing support to the SLA customers e.g Ufone, Zong, Mobilink, LDN, Cybernet and Multinet.• Efficiently handling routine maintenance activities of physical layer and access layer

Islamabad

• Configuration of the Network, which basically comprises the configuration of switches, routers, wireless access points and other network devices.• Hand on experience Cisco 7609 Routers, Switches 2950 and 3560.• Provide Technical assistance to many organizations for their IP pool configuration, NAT, Multi NAT and NAPT Solutions over different routers.• Troubleshooting of MPLS L3 & L2 VPNs.• Configurations of VOD, IPTV and firmware up gradation of multiple routers. • Plotting of MRTG graphs using Solarwinds Orion NMS and JFFNMS Servers.• To provide Level-I support to PPPoE, Layer 2 and Layer 3 VPNs, IP Routed circuits and escalate Level-II issues through Trouble Tickets for proper follow up. • Integration of Alcatel and Cisco for provisioning of FTTU.• Providing solutions for installations with different Physical and Access layer scenarios.• Configurations, maintenance & troubleshooting of Multi vendor e.g Alcatel and Huawei BPON and GPON ONT’s.• Creation and modification of Bandwidth Profiles, ATM QoS, Cross connects on Cisco, Paradyne, Alcatel and Zhone DSLAMs.• Providing basic troubleshooting for NGN services like POTS, PRI, Hosted PBX (HOSTEX), SIP POTS and SIP Trunk.

Master Of Science (Ms), Telecom & Networks

Bachelor Of Science (B.S.), Bs-Electronics