● Installing and Configuring hardware and peripherals devices● Managing and Monitoring Network Infrastructure● Installing and Configuring client computer systems● Managing and monitoring all installed systems and Infrastructure● User create and modify on Active Directory System● Responding to client support ticket requests on ticketing system● Providing Technical support on-site or via remote-access systems● Repairing hardware malfunctions, software issues and networking problems● Offering Solutions that meet the needs of client.● Microsoft Admin Centre to assign or modify license to the new or old users which need for office work.● Monitor employees’ productivity, timeline and work sheet.

● Installing and Configuring hardware and peripherals devices● Managing and Monitoring Network Infrastructure● Providing Technical support on-site or via remote-access systems● Repairing hardware malfunctions, software issues and networking problems● Setup and install new hardware and software as per business needs.● Install user work related software such a MS office, Software’s etc.● Troubleshoot hardware and software issues to resolve bugs● Managing IT inventory and update the records of IT Equipment’s

● Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue● Diagnose and troubleshoot technical issues, including account setup and network configuration● Ask customers targeted questions to quickly understand the root of the problem● Research and identify solutions to software and hardware issues● Guide customers about the hosting and domain related things.● Provide technical support to the customer related to their issue.