Technical Analyst
Current Internal QA testing, Test cases, customer training, training materials, reporting, end user manual Customer IT Servers infrastructure preparation for application Go Live After Go Live customer onsite/offsite support and ticket assignment to support team and ensure all logs closed within time frames Application performance tuning testing from time to time, deploy patches if required on the customer side. Customers meetings and feedback, end-user satisfaction on a frequent basis Preparation of demo scripts for new customers with the team