Muhammad Faisal Email & Phone Number

Riyadh, Saudi Arabia

•Supervise, coach, and motivate the sales team to meet sales goals and objectives.•Organize regular team meetings to discuss performance and strategy.•Manage team schedules, workloads, and assign sales territories if applicable.•Assist in developing and executing sales strategies to drive revenue growth.•Collaborate with management to set and track sales targets.•Implement initiatives to boost sales, such as promotions, discounts, or marketing campaigns.•Analyze sales data and provide reports to senior management, identifying trends and areas for improvement.•Adjust strategies based on sales performance and market trends.•Ensure the sales team provides excellent customer service and addresses any client concerns or issues.•Maintain strong relationships with key clients and act as a point of contact for high-priority accounts.•Resolve escalated customer issues and complaints in a professional and timely manner.•Ensure accurate and timely documentation of sales transactions, contracts, and client interactions.•Work closely with other departments (e.g marketing, product, finance) to align sales initiatives with broader company goals.•Monitor inventory and product availability in retail environments, coordinating with supply teams when necessary.•Stay informed on industry trends, competitors, and customer preferences to make informed sales strategies.•Provide feedback on market conditions, client needs, and product improvements to management.•Prepare regular sales reports for senior leadership, highlighting achievements, areas for growth, and upcoming opportunities.

Riyadh, Saudi Arabia

• Spearheaded technology assessments and site survey for hotels & companies, identifying areas for improvement and proposing tailored solutions to optimize operational workflows.• Led the implementation and consultation of enterprise-wide solutions, including ERP systems , POS software and hardware, RMS, inventory management, QR code online platform and other cloud-based platforms, resulting in a 20% reduction in operational costs.• Provided strategic guidance on technology adoption, aligning IT initiatives with overall business objectives.• Collaborated with cross-functional teams to analyze and address complex business challenges through technology solutions (SAAS)• Advised C-level executives on IT strategy, digital transformation, and technology roadmaps.• Advised on cloud migration strategies, resulting in enhanced scalability and reduced infrastructure costs.• Conducted in-depth analysis of client requirements, delivering tailored solutions to enhance operational efficiency.ACHIEVEMENTS :• Successful transition of different solution in renowned hotel & companies from old system to new technology.

Saudi Arabia

• Sales Planning and forecasting (Food and Non food products ) for Hotel Industry.• Credit Controlling for Customers• Market Analysis • Provide daily reports summarizing the sales activities.• Track actual progress of sales and collection targets through concise reporting, and active participation in the collection of trade/accounts receivables.• Follow up on account receivable • Maintaining excellent relationship with the customers to generate more sales• Follow up for the customer orders and deliveries on daily basis• Offering Promotions and Trade activities to customer

Riyadh

• Promote sales to existing clients• Identify and solicit potential clients• Estimate or quote prices, credit or contract terms and delivery dates for goods• Prepare or oversee preparation of sales • Consult with clients after sale • Review and adapt to information regarding competitors and market conditions• Focus on Multiple channels to increase the sales by covering Whole Sale Market• Planned BDA by building strong relations with the potential and existing customers• Maintain excellent relationship with all customers.• Enhanced displays visibilities in Supermarkets and has increased the phase length of the products• Keeping updates of competitors various promotional activities