🌟 Learning & Development Specialist 🌟I'm currently working as a Learning and Development Executive at Nesto Group, where I help our team members improve their skills. I used to work in office roles and customer service, but now my focus is on training and teaching. I bring experience and fresh ideas to ensure everyone benefits from their training.Here's a snapshot of my key responsibilities:📚 Training Plans: I make training plans that match what Nesto Group wants to achieve. I figure out what our team needs to learn by asking them and checking how they're doing.🤝 Fun Training: I teach new employees and hold workshops on stuff like how to be nice to customers. I make sure these sessions are interesting and easy to understand.⏰ Using Tech: I use online tools to make training easier and better. I always keep up with what's new so our training stays top-notch.🔄 Getting Better: I check if our training works well. I ask people what they think, look at how they do, and then make our training even better.📊 Keeping Track: I write down everything we do in training, like who comes and how they improve. I also help and guide our team as they grow in their careers.