• Lead and supervise a team of operations staff providing guidance training and feedback to ensure optimal performance.• Ensure smooth running of day to day activities including scheduling task delegation and resource allocation.• Ensure that all operations comply with company policies safety and standards.• Collaborate with cross functional teams to support organizational goals and initiatives• Address operational issues and resolve problems that arise ensuring minimal disruption to the workflow.• Manage supplier interactions to ensure timely procurement of necessary supplies.• Providing counseling on policies and procedures.

• Identify and address operational challenges ensuring seamless workflow with minimal disruptions.• Coordinate with vendors for supplies.• Monitor and report on workflow progress to maintain organizational goals.• Other related tasks assigned by Manager.• Streamline onboarding procedures to ensure seamless integration of new hires into the company.• Being actively involved in recruitment.• Develop and maintain relationships with hiring managers and department heads to understand their talent needs• Posting ads and managing the hiring process.

Operator (OP)•Tax Search Analysts•Process orders•Research required information using available sources.•Other duties as assigned.Quality Control (QC)•To ensure that the operator made the accurate orders which meet the requirements of Quality Assurance(QA) and client

•Team Management.•Daily tasks to restaurant staff and supervising their performance.•Arrange to have shift covered.•Ensure customer satisfaction and gracefully manage any complaints.•Inform the next shift manager about pending tasks.

•Greeting guests.•Providing accurate wait timing for buffet slots.•Addressing and escalating customer complaints.•Provide information about area and venues and promote services.•Providing information about facilities, programs and other services.•Making reservations for customers based on their various requirements.•Checking the availability of accommodation.•Answering any questions customers might have about the reservation process.•Manage large amounts of calls in a timely manner.•Identify customers' needs, clarify information, research every issue and provide solutions or alternatives.

•Ensure products are clean and ready to be displayed.•Maintain inventory and ensure items are in stock.•Maintain health and safety measures and store’s cleanliness

•Ensure that the floor runs smoothly and that it’s a pleasant environment for customer to enjoy their gathering and food.•Make prudent decision’s to help resolve matters.•Maintaining a fully stock inventory as needed.

•Greet Customers as they arrive.•Provide them with information on new and existing deals and take orders.•Expedite kitchen staff that to insure that the customer gets the order on time.