Muhammad Farhan Email & Phone Number

Lahore, Punjab, Pakistan

• Analyze market trends, consumer behavior, and competition to identify new distribution opportunities.• Establish and maintain relationships with distributors, wholesalers, retailers, and other partners.• Identify and onboard new channel partners to expand the distribution network.• Monitor sales performance across various channels.• Coordinate with supply chain and logistics teams to ensure adequate inventory levels and timely product delivery• Collaborate with marketing and sales teams to develop materials and initiatives that support the channel partners' efforts.

Lahore, Punjab, Pakistan

• Recruit, train, and onboard new team members.• Supervise and lead a team of customer support representatives.• Handling various channels like email, live chat, phone support, and social media.• Oversee order management processes to ensure accurate and timely order processing.• Keep the support team updated on product knowledge, inventory status and promotions.• Provide a detailed description of the product's features, functionalities, and specifications.• Create engaging, high-quality, and SEO-optimized content

Lahore

• Respond promptly to customer inquiries• Handle and resolve customer complaints• Perform customer verification's• process orders, forms, applications and requests• Organize workflow to meet customer time frames• Keep records of customer interactions and transactions• Record details of inquiries, comments and complaints• Record details of actions taken• Communicate and coordinate with internal departments• Provide feedback on the efficiency of the customer service process

Lahore