Manage ERP projects using Odoo ERP to help enterprises transform to digital business.

Review and approve ICT related systems design in the Egyptian national project for Highways Intelligent Transportation System (ITS).

Managing the IT Professional Services Department in the Silicon 21 company that providing services to customers for various IT products, specially Huawei, Cisco, APC, HikVision and others.Responsibilities: - Ensure the service management team maintain high performing service support functions and IT Service Desk. - Lead the Project Management team to continually improve the processes of managing projects. - Manage the technical team which deliver installation, implementation and support for the Huawei Enterprise products including Routers, Switches, surveillance systems, Servers, Storage, Voice collaboration, Video conference, ... and other vendors. - Manage the maintenance center that performs the in warranty and out of warranty maintenance of the fault devices of Huawei, Cisco, Hikvision and APC. - Manage the training facility and ensure quality of the training. - Manage the instructors qualifications and improvements. - Manage a operation of conducting on site demos and POC for several products and brands, mainly Huawei and Hikvision. - Manage a operation of performing site surveys and item quantification to evaluate the cost for the sales team. - Make recommendations for Service Improvement Plans and ensure actions are followedthrough to completion in a timely manner - Effectively deliver/manage Staff Management including recruitment, mentoring, training,target setting and performance assessment

Responsible for defining and formulating the information security solutions in customer projects,construct the appropriate information security solution and policy regarding the business sensitivity, Business impact analysis, continuity plan, disaster recovery, and as usual the budget. Responsible also for assessing the current security measures of the customers by vulnerability scanning and penetration testing.

Responsible for the information technology department in a very time critical environment. Developing and enhancing information systems that support enterprise goals.

Managing a datacenter serving a time critical business. It includes of various hardware technologies of servers, storages, Backup libraries, Network devices and firewalls. And also a wide range of software technologies like Windows servers, Linux, VMware ESX, Symantec Backup Exec and MS SQL server.

Review and design the security measures of targeted systems. Design and implement security policy. Audit systems and user actions. Review network designs to assure safety and reliability.

Managing and coordinating a team of engineers and technicians to accomplish the requested network construction projects.

Design, implement, configure and maintain of large corporate networks with a big team and a tremendous amount of customers.