Proficient in operating cash registers and providing efficient checkout services.Deliver exceptional customer service by addressing inquiries and resolving issues.Support store operations through restocking, inventory management, and teamwork.

Delivered an excellent customer service experience to all customers by providing assistance with a range of queries. These included managing bookings, noting down details of concerns to relay to a more senior member of staff when required.Often used my technical knowledge to assist customers with using the website and the various functions.Successfully managed a high volume of phone calls where I utilised my knowledge of in-house procedures to tailor advice to the individual needs to the customer

Responsible for providing a high level of customer service at all times whilst working in a noisy, high-pressure environment.The role demanded a strong ability to multitask during peak trading hours as well being able to remain calm and professional whether serving drinks/food or taking orders from customers.