• Looking after HR Operations of the network and managing HR Operations team• Responsible for analysis and reporting regarding manpower planning and departmental headcounts• Prepare and manage organizational structure of the entire organization• Mange and Assist overall recruitment and selection activities.• Responsible for the execution of Annual Confidential Reviews across the network covering 7000 employees• Liaison with International HR teams for any issues• Looks after the employee relation affairs with major focus on timely effective grievances’ management and prioritize continuous job satisfaction.• • Maintaining dashboards and management reports• Operational support to Director HR

• Coordinate with senior management to identify all requirements and needs, and ensure the requested services are provided with the highest quality within agreed cost and timelines.• Responsible for the execution of the annual Appraisal and Evaluation Systems to support both employee development and the business’s strategies and goals.• Responsible for all Planning functions of the HRMS from Position Descriptions to Assigning them to employees• Assisting Chief Transformation Officer in special project - celebrations/town hall meetings etc.• Responsible for analysis and reporting regarding manpower planning • Liaison with Finance budgeting department for Annual HR budget. • Managing any reviews of the Compensation Structure to align the company with the Market, enabling successful recruitment, retention and recognition of all employees.• Responsible for allocating appropriate job levels and grades to positions in line with Senior Management approvals.

HR - Transformation• Responsible for updating all the Org Structures for Management Team.• Responsible for all the placements/transfers in the organization.• Responsible to update Employee Position Definition/Assignment in HRMS• Responsible to update Organizations in HRMS.• Assisting Chief Transformation Officer in different tasks.• Responsible for analysis on manpower planning and to provide different reports. • Liaison with Finance budgeting department for Annual HR budget. • Responsible for company-wide communications (HR Broadcast)• Responsible to provide different reports to Senior Management Team on their requirement.• Owner of first Learning Realm in Wateen Telecom.

• To find the gaps through competency mapping and to analyze the learning & development needs of employees.• Budget and customize training programs with departmental heads.• Liaise with trainers and vendors for preparing training modules.• Coordinate and schedule In-house & Out-house training activities.• Maintain training records, feedback and evaluation.• Manage staff attendance, leave, performance feedbacks and appraisals.

• Sourcing of candidates through different mediums including but not limited to recruitment and head hunting agencies, external online job portals like Rozee.pk, Wateen’s career web portal, advertisement on social sites like LinkedIn and Facebook, job fairs and advertisement in print media.• Prepare job profiles and short list candidates.• Conduct psychometric tests and schedule interviews.• Employee Induction including company overview, department orientation and document submission.• Comparison of Internal resource and external talent.• Milk round in different institutes.