• Seek new business opportunities and develop them to maximize business growth.• Achieve deposits targets via marketing and cross selling the wide range of liability products to potential customers attracting new deposits.• Communicates the mission, vision, values and progress of ADIB to hub team.• Provides leadership to the Hub members with a strong focus on sales, sales management and people management.• build the liability business in the assigned area of coverage, deepening relationship and increasing targeted customer base through the execution of an effective sales process.• Accountable for meeting financial targets.• Ensures implementation of ADIB strategy through action plans aimed at acquiring new to bank.• Develops and implements hub sales plan.• Work actively on cross selling BB asset product.• Enhance profitability by following monthly profitability by client.• Provide regular and constructive feedback to management on business performance of the new hub liability business.• Manage, coach & train Hub Staff with the aim of elevating acquisition hit ratio & service level and creating team work spirit.• Proactively communicate with MIS team (product development for daily weekly and monthly reports) to ensure Budget achievement.• Optimizes hub area opportunities to develop target market potential and area profitability.• Conduct daily weekly, monthly quarterly meeting to ensure proper plan implementation.• Ensures the safety and soundness of ADIB assets; applies and complies with all ADIB policies and procedures and regulatory requirements.• Maintain high level of clear communication of objectives and plans to achieve them.• Networks within the community in order to acquire new and enhance existing customer relationships and meet corporate objectives.

-Acquiring, growing and deepening priority banking customer relationships through effective relationship management -Generate new business to achieve defined targets in terms of number of customers, volumes and revenue -Achieve best in class productivity in order to maximize the efficiency of the sales process-Focusing on the analysis and satisfaction of priority customers’ financials as well as investment needs objectives.-Improve profitability through in-house bank products -Provide professional customer service and handling escalated customers complaints effectively to achieve a high percentage of customer satisfaction and retention-Providing leadership, coaching ,motivation and support to the team members.-Researches potential markets, develops clients referral and initiates contact with prospects to promote and sell the bank’s products and services

Manage efficiently the portfolio of customers designated, Acquire new to bank customers, Enroll, and upgrade existing customers along with cross-selling all exclusive products to the customer to achieve set target and annual plan.• Review reports provided from Quality Assurance Department & Call Center which indicates the level of service rate of complaints, then ensure that any customer complaint is solved, as well as striving for achieving the best in class service through professional customer handling.• Track Wealth customers' inflows and outflows on a daily basis and contact customers to seek information behind unexpected behaviors.• Insuring that a consistently high level of customer service is maintained by effectively dealing with Wealth customer's queries and complaints.• Provide effective feedback to Cluster Head to enable appropriate tracking of sales activities and alternative plans in case of need.• Ensuring that the required awareness about the proposition is provided to branch heads and all front liners in order to create quality referrals.• Attend meetings with segment management to address Wealth customers needed service and products.• Prepare a daily sales report including all sales activities and call reports to share it with Cluster Head.• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics and communicate this within division.

• Acquire New -To - Bank customers and upgrade existing customers to increase current Magnifica Portfolio along with cross-selling all exclusive products to the customers.• Identify, build and deepen relationships to gain incremental wallet share of the Magnifica segment through a Magnifica customer experience.• Track Magnifica customers’ inflows and outflows on a daily basis and contact customers to seek information behind unexpected behaviors.• Anticipate the complex financial needs of the Magnifica clients and offer solutions through a wide range of products, services and tools.• Provide regular value-added engagement with Magnifica clients- High touch, face-to-face meetings at client's preferred location, consistent communication, access to seminars, etc.• Master referral opportunities to grow Magnifica portfolio. Proactively source, acquire and expand high value customer relationship by maximizing sale and service opportunities.• Partner with all roles on branch team to ensure all clients have a positive in-branch experience• Prepare a daily sales report (DSR) including all sales activities and call reports to share it with Branch Head and Segment Management.• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics and communicate this within division.

* Attracts potential Retail Customers by answering product and service questions; suggesting information about other products and services.* Work with retail customers to build and deepen relationships by uncovering financial needs and recommending the best products, services and solutions to meet their needs.*Opens customer accounts by recording account information.*Maintains customer records by updating account information.* Open deposit accounts and Cross Sell banking products (examples: credit cards,Debit Cards, CDs, loans)

*Sell consumer banking products to existing and new branch customers. Cross sell, products based on customer potential and needs. *Ensure that all customer interaction begins with the standard service greeting Strive towards meeting and exceeding customer expectation and requirements in each interaction. *Be vigilant and alert on any possible frauds/risks, and provide feedback to direct supervisor for guidance and assistance. *Coordinate with departments/units to resolve any customer problems and queries. *Introduce and promote alternate channels to customers to reduce traffic in branches. *Provide customers with basic information on all products/services. *Handle all allocated function with strict adherence to set processes. *Receive the customer’s requests for issuing the various certificates *Maintain and meet the service quality standard that has been set