• Extract & transform data from various sources to prepare it for analysis. • Design & develop dynamic dashboards & reports using Power BI to visualize data in a comprehensible & interactive format.• Identifying growth opportunities using data, analytics & other tools.• Perform detailed data analysis using advanced Excel techniques, includingpivot tables & complex formulas to uncover trends, patterns & analysis. • Work closely with team members across departments to present findings &insights to stakeholders in a clear & compelling manner, utilizing data visualization tools.

• UAT of different data packages on different S&P products.• Coordinating with Developers, Quality Assurance team members and Project Managers to assess requirements, scope and sequence of project. • Review test cases and test scripts for quality and identified additional areas to review.• Supporting clients with their queries and maintaining client relations.• Documenting Processes and generating the Value Stream Map for identifying opportunities for implementing Lean and Automation.• Monitoring Product Health.• Expand knowledge of S&P product line.• Mentor junior team members

• Trained clients on different S&P products.• Provided primary customer support to internal and external customers.• Build strategies for Users and Usage growth. • Executing client fulfillments.• Established good rapport with the Key accounts’ Market Data teams.• Tracked KPIs of Customer Success Associates.• Documented and mapped Processes.• Lean Lead and RPA POC. Vet Lean and Automation projects and assisted in execution.

• Performed different analysis on S&P’s Metals & Mining Data.• QA testing for Metals & Mining data. • Optimization of Internal Processes.• Lean Facilitator, Pathfinder Lead and Automation POC.• Automation of Processes using Blue Prism• Workflow Management in Industry Content. Realignment of workflow based on priority.• Trained and mentored Data Analysts on specialized workflows.• Introduced alternate methods for reviewing and updating data in S&P Metals and Mining Team using SQL.• S&P Lean Innovation Champion award for Q3 2016 and Q4 2017