Muhammad Hatta Email & Phone Number

Batam

1. Setup office, work equipment, business partner (vendor) and staff. 2. Manage the daily branch operation activities such as customer services, new account and account servicing, sales and operational for export, import and national domestic shipment, dealing with the agent/ carrier/ airline/ suppliers/ vendors, Follow-up AR & AP, HR as well QHSE and ISO.3. Provide sales report, market review, market analysis and market follow-up.4. Works with team to ensure branch is in… Show more 1. Setup office, work equipment, business partner (vendor) and staff. 2. Manage the daily branch operation activities such as customer services, new account and account servicing, sales and operational for export, import and national domestic shipment, dealing with the agent/ carrier/ airline/ suppliers/ vendors, Follow-up AR & AP, HR as well QHSE and ISO.3. Provide sales report, market review, market analysis and market follow-up.4. Works with team to ensure branch is in compliance of Bribery and FCPA with all operational regulations and guidelines.5. Responsible for maintaining exceptional customer service standards and other duties assigned to achieve the company growth target.6. Responsible the P & L of the branch.7. Actively involve global project management and customer freehand project. Show less

Batam

1. Actively manage all aspects of branch operations daily duties such as customer services, new account and account servicing, sales and operational for export, import and national domestic shipment, dealing with the agent/ carrier/ airline/ suppliers/ vendors, problem resolution and HR.2. Manage and supervise the daily branch operation activities.3. Works with the colleague and team to ensure branch is in compliance with all operational regulations and guidelines.4. Responsible for… Show more 1. Actively manage all aspects of branch operations daily duties such as customer services, new account and account servicing, sales and operational for export, import and national domestic shipment, dealing with the agent/ carrier/ airline/ suppliers/ vendors, problem resolution and HR.2. Manage and supervise the daily branch operation activities.3. Works with the colleague and team to ensure branch is in compliance with all operational regulations and guidelines.4. Responsible for maintaining exceptional customer service standards and other duties assigned to achieve the company growth target.5. Handled the P & L of the branch operations: jobs costing, billing, closing and etc. Show less

Batam

1. Supervise, manage and coordination all aspects of branch operations such as customer services, new account and account servicing, sales and operational for export, import and national domestic shipment, dealing with the agents, carrier, airline, supplier/ vendors, problem resolution and HR. 2. Works with the colleague and team to ensure branch is in compliance with all operational regulations and guidelines.3. Responsible for maintaining exceptional customer service standards and… Show more 1. Supervise, manage and coordination all aspects of branch operations such as customer services, new account and account servicing, sales and operational for export, import and national domestic shipment, dealing with the agents, carrier, airline, supplier/ vendors, problem resolution and HR. 2. Works with the colleague and team to ensure branch is in compliance with all operational regulations and guidelines.3. Responsible for maintaining exceptional customer service standards and other duties assigned to achieve the company growth target.4. Handled the P & L of the branch operations: jobs costing, billing, system closing and etc. Show less

Semarang Area, Central Java, Indonesia

1. Execute the global S&M strategy within local and assigned client and sales territory to reach and exceed the set quota/ targerts.2. Acquire new customers (Conversion selling).3. Penetration selling (selling laterally to different departments within the same firm).4. Conduct sales calls.5. Develop account plans and sales call strategy.6. Product optimization and future development of new products.7. Benchmarking exercises (competition overview).8. Assess and… Show more 1. Execute the global S&M strategy within local and assigned client and sales territory to reach and exceed the set quota/ targerts.2. Acquire new customers (Conversion selling).3. Penetration selling (selling laterally to different departments within the same firm).4. Conduct sales calls.5. Develop account plans and sales call strategy.6. Product optimization and future development of new products.7. Benchmarking exercises (competition overview).8. Assess and understand customer requirements of mutliple decision makers.9. Consultancy selling on the entire product portfolio.10. Coordinate sales efforts with other branches or organizational function holders.11. Identify and access opportunities to sell integrated logistic solutions.12. Provide the report in standardized format such as weekly visit schedule & visit report. Show less

Semarang Area, Central Java, Indonesia

- Manage warehouse, material prepare and delivery request from customer to end site. - Monitoring and update material delivery status.- Maintain strong customer relations and loyalty through ensuring customer satisfaction. - Responsible for Customer requested and complains and ensure customer get the needs.- Providing Inventory report to the customer.

Batam

- Maintain strong customer relations and loyalty through ensuring customer satisfaction.- Acts as a multi task job scope such as Customer services, Sales assistant, admin and Operational for both Air and Ocean.- Responsible for Customer requested and complains and ensure customer get the needs.- Providing details information of Expeditors Business unit and products.- Providing Monthly report for daily shipment.

Batam

- Maintain communication with customer to ensure the shipping schedule, Inco term and Inquire in timely manner.- Maintain communication with overseas to ensure the shipping cost, schedule, Inco term, Term of shipment and inquire in timely manner.- Monitor the operational process running in timely manner and safety.- Submit the quotation to customer for every inquiry.- Report closing system, PNL and monthly shipment to Branch Manager.

Batam

- Daily communication with Freight Forwarder to book and arrange Export shipment from Batam to various destinations.- Checking B/L.- Arrange Monthly Budgeting Insurance and freight charges.