. Maintained customer satisfaction with fonvard-thinking strategies focused onaddressing customer needs and resolving concerns.. Collected customer feedback and made process changes to exceed customersatisfaction goals.o Provided information regarding charge accounts and loyalty programs.o Answered customer telephone calls promptly to avoid on-hold wait times.o Delivered exceptional customer service to every customer by leveraging extensiveknowledge of products and… Show more . Maintained customer satisfaction with fonvard-thinking strategies focused onaddressing customer needs and resolving concerns.. Collected customer feedback and made process changes to exceed customersatisfaction goals.o Provided information regarding charge accounts and loyalty programs.o Answered customer telephone calls promptly to avoid on-hold wait times.o Delivered exceptional customer service to every customer by leveraging extensiveknowledge of products and services and creating welcoming, positive experiences.o Developed highly empathetic client relationships and earned reputation for exceedingservice standard goals. Show less

o Greeted customers at the door and assisted with purchases.o Answered customer questions and advised shoppers about saleso Identified customer needs and upsold to higher value products as often aspossible. Engaged with customers to effectively build rapport and lastingrelationships.