* Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.Provides product, service, or equipment technical and engineering information by answering questions and requests.* Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.* Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.* Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.* Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.* Submits orders by conferring with technical support staff; costing engineering changes.* Develops customer's staff by providing technical information and training.* Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; advising customer on product, service, or equipment adherence to requirements; advising customer on needed actions.* Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.* Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.