Muhammad Hisyamuddin Email & Phone Number

Seremban, MY

Singapore, Singapore

• Coordinate and handle daily export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Resolve any shipment issues.
• Communicate with customers, shipping lines, co loaders, trucking team and overseas office to ensure smooth shipment.
• Manage documentation flow such as Bill of Lading, export permit, certificate of origin and licenses.
• Prepare billing and ensure relevant charges billed correctly.

Seremban, Negri Sembilan, Malaysia

• Planning, organizing, coordinating and managing export operational activities ensuring effective shipping documents preparation and submission for both local and export.
• Manage inventory control, replenish stock control, and ensure accurate loading and unloading operations.
• Liaise with Production department for outgoing shipments to end customers to ensure smooth and on-time delivery per order schedule.
• Coordinate and negotiate with forwarding agents and shipping lines.
• Responsible for monitoring the quality of products before packing into finished goods.
• Maintaining existing customers and developing new potential customers.

Negri Sembilan, Malaysia

• Provide relevant data and analysis to the operations team throughout the supply chain.
• Responsible for harmonizing and monitoring supply chain operations.
• Direct and follow-up with incoming materials and outgoing finished products to ensure prompt delivery to customers.
• Responsible for planning and tracking the shipment of final products according to customer requirements.
• Monitor deliveries and ensure customer satisfaction.
• Responsible for maintaining accurate logs of all transportation and goods.

Johor Bahru, Johore, Malaysia

• Maintained long-lasting relationships with existing customers through exceptional after-sales service.
• Active sourcing new sales opportunities through cold-calling and emailing.
• Follow up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
• Managed and provide solutions to all issues related customer satisfaction.
• Resolving customer complaints.
• Conduct market research to identify selling possibilities and evaluate customer needs.

Senai, Johore, Malaysia

• Receiving and inspecting incoming and outgoing goods.
• Reviewing goods received against invoices for discrepancies.
• Unloading deliveries from vehicles, unpackaging goods and storing contents.
• Labelling incoming and outgoing goods.
• Weighing, measuring and packing goods and containers.
• Performed Tally Clerk’s job.