Muhammad Hosim Email & Phone Number

Jakarta, Jakarta Raya, Indonesia

• Provide support to shipper in usage of Ninja Van Platforms• Level one support for shipper on any issue related to Shipping enquires and complaints on NV Shipper Platform, Operations, COD, IT and Finance• Actively manage and resolve shipper issues by clarifying the shipper's complaint, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution• Conduct regular… Show more • Provide support to shipper in usage of Ninja Van Platforms• Level one support for shipper on any issue related to Shipping enquires and complaints on NV Shipper Platform, Operations, COD, IT and Finance• Actively manage and resolve shipper issues by clarifying the shipper's complaint, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution• Conduct regular discussion for shipper (frequency based on shipper tier) to discuss plan to handle projected increase in delivery volume and raise concerns (if any) Show less

Jakarta Selatan, Jakarta Raya, Indonesia

• Gather and analyze sales data• Review sales history to determine productivity trends• Calculating sales performance and incentives per-month• Handling Manpower to support the shippers• Collaborate with sales team to develop sales forecasts• Present weekly reports to the sales department and managers• Identify client trends• Help improve sales processes

Jakarta Raya, Indonesia

• Supporting and Handling problematic parcel, system• Assign the problematic parcels to agents and monitor their performance• Proved successful working within tight deadlines and fast-paced atmosphere.• Identified issues, analyze information and provided solutions to problems.• Create account Shipper and Mitra Ninja Xpress on System

Jakarta

Supporting Mitra, Soscom, Corp, Ninja squad for pickup operation

Jakarta

• Supporting and Handling Operation of Mitra Ninja Xpress• Create and Monitoring Route Mitra Ninja Xpress• Monitoring Van inbound• Monitoring reservation shipper by request from Mitra, Account Associate, and Operations

Jakarta

• Serving and processing packages from Ninja Xpress Customer• Manage Ninja Point to become a good brand• Managing The Ninja Point administration

Jakarta

• Prepare items for shipment• Duties include assembling, addressing, stamping, and shipping merchandise or material ; receiving, unpacking, verifying, and recording incoming marchendise or material

Jakarta

Ensure accurate address on the package to make it easier for the courier to find the location

Jakarta

Mapping sub-distric area on indonesia based on google maps