Muhammad Ibrahim

Muhammad Ibrahim Email and Phone Number

Senior System Administrator@ EgyComm | CCNA, Network Security Engineer NSE4 @ Egycomm
Muhammad Ibrahim's Location
Alexandria, Egypt, Egypt
About Muhammad Ibrahim

Accomplished Senior Network Infrastructure Engineer with extensive experience managing and securing ITinfrastructure across a national scale. Proven expertise in administering 28 servers via Fortigate firewalls,overseeing more than 16 firewall systems, and managing complex network setups including 10 Forti APs.Skilled in analyzing network traffic and implementing robust security policies tailored to organizationalneeds. Adept in administering a Grandstream IP phone system with over 400 extensions and managingVPN connections across multiple sites. Demonstrates strong leadership by heading Help Desk and projectteams, with notable success in building networks from the ground up using cutting-edge technologies likePowerbeam M5. Proficient in CCTV and email system management, with a commitment to providing highlevel remote support 24/7 and delivering precise operational reports to senior management. Recognizedfor enhancing system functionality and user satisfaction through effective second-level support.

Muhammad Ibrahim's Current Company Details
Egycomm

Egycomm

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Senior System Administrator@ EgyComm | CCNA, Network Security Engineer NSE4
Muhammad Ibrahim Work Experience Details
  • Egycomm
    Senior System Administrator
    Egycomm Jan 2024 - Present
    Alexandria, Egypt
    •Spearheaded the management and execution of Huawei FTTH projects, resulting in a 20% increase in implementation efficiency. •Evaluated project requirements, recommending suitable Huawei products to align with technical specifications. •Administered Windows Server 2022 environments, optimizing performance and security. •Managed Grandstream IP Telephone systems, ensuring 99.9% uptime for voice communications. •Provided expert IT product recommendations, supporting project objectives and enhancing compatibility. •Oversee daily network operations, ensuring high availability and reliability. •Implemented strategic network efficiency solutions based on ongoing assessments. •Managed Backup Exec server operations for comprehensive data backup and restoration. •Developed and maintained data integrity protocols.
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  • Saleh Abdulaziz Al Rashed & Sons Co.
    Senior Network Infrastructure Engineer
    Saleh Abdulaziz Al Rashed & Sons Co. Dec 2020 - Dec 2023
    Riyadh, Saudi Arabia
    •Administered 28 servers using Fortigate firewall systems, achieving 100% uptime. •Oversaw 16 Fortigate firewalls and 10 Forti APs, maintaining robust security protocols. •Analyzed network traffic, developing system policies that improved network efficiency by 15%. •Managed a Grandstream IP phone system with over 400 extensions, ensuring reliable communication. •Led the technical support team, reducing response times by 30% and improving the overall service quality. •Directed project teams in building new network infrastructures using advanced technologies. •Managed C-panel for email systems, ensuring efficient email communications. •Provided 24/7 remote support to maintain system uptime and performance.
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  • Saleh Abdulaziz Al Rashed & Sons Co.
    System Administrator
    Saleh Abdulaziz Al Rashed & Sons Co. Dec 2019 - Dec 2020
    Riyadh, Saudi Arabia
    • Installed, configured, and maintained hardware and software systems. • Implemented security measures to protect systems from unauthorized access and threats. • Provided technical support to end-users, resolving hardware and software issues. • Developed and implemented backup and disaster recovery plans. • Monitored system performance and optimized configurations for optimal performance. • Maintained accurate documentation of system configurations and procedures.
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  • Itsalat International Company
    Information Technology Help Desk
    Itsalat International Company Apr 2016 - Dec 2019
    Alexandria Governorate, Egypt
    • Served as the first point of contact for technical assistance. • Diagnosed and resolved software and hardware issues. • Logged and tracked user issues, ensuring timely resolution according to SLA standards. • Provided clear guidance on IT-related activities and best practices.·Performed routine system maintenance and upgrades.
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Muhammad Ibrahim Skills

Team Leadership Solution Selling Management Teamwork Customer Service Account Management New Business Development Business Development Microsoft Office Sales Management

Muhammad Ibrahim Education Details

Frequently Asked Questions about Muhammad Ibrahim

What company does Muhammad Ibrahim work for?

Muhammad Ibrahim works for Egycomm

What is Muhammad Ibrahim's role at the current company?

Muhammad Ibrahim's current role is Senior System Administrator@ EgyComm | CCNA, Network Security Engineer NSE4.

What schools did Muhammad Ibrahim attend?

Muhammad Ibrahim attended Alexandria University.

What skills is Muhammad Ibrahim known for?

Muhammad Ibrahim has skills like Team Leadership, Solution Selling, Management, Teamwork, Customer Service, Account Management, New Business Development, Business Development, Microsoft Office, Sales Management.

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