Review and update department policies and operating procedures as required.Develops and implements emergency procedures and crisis management plans, with periodical reviews in order to monitor and control risk.Act as liaison with the police department, CID and Civil Defence and follow-up cases under their jurisdiction; develops and maintains a working relationship with local law enforcements authorities.Review all investigation reports to ensure that the information gathered as evidence is properly documented.

Review all investigation reports to ensure that the information gathered as evidence is properly documented.I trained more than 800 security guards for Eco Facility Management and Hi Sandy Security Services and gained experience as the Security Training Assistant of the security division.Duties as a Trainer:Worked as a SIRA coordinator and trained newly recruited security guards about security basics.Prepared security guard for SIRA examination.Sending guards for fitness test training in Dubai police academy.Preparing guards for fitness test.Maintaining SIRA data for all guards in the portal.

Recruit and train security persons about appropriate security rules and procedures.Prepare and control the budget for security operations to ensure the delivery of high quality security services.Assign duties to guards for effective distribution of workload.Schedule the patrolling shifts to ensure safety of assigned property all the times.Implement safety and health policies to protect employees against workplace hazard.Order the supply of security tools and equipment required for security operations.

Manage the daily log and holiday timetable of the team.Conduction of Disciplinary Investigations into staff behaviour.Respond quickly to any incidents or security breaches.Organize unannounced visits to sites and check the working of security staff.Investigate incidents where investigation required.Implementation of operational policies and procedures.Keep administrative records up to date.

Perform general administrative duties, including software work.Receive all the help desk emails and follow up accordingly.Train all the new comers about the safety induction plan.Assist the SHE department for the implementations of new rules and regulations.Communicate and coordinate control room.

Attend the parents and send them to the reception.Confirm appointments for the parents.Co-ordinate with police to maintain the parking in case of any incident or accident.Responsible for lost & found item and deposit them for safe keeping.Implement action plan in case of emergency.Monitor the CCTV footages and access control.To respond the fire alarm control panel.Receive customers of various natures, helping them to sort out their issues.Register all customers with full details of their problems.Answer, screen and forward all incoming calls in a courteous and efficient manner.