Muhammad Iman Email & Phone Number

Depok, West Java, Indonesia

Responsibilities :● Quality Management System Implementation and enhance the awarenss to all stakeholders which includes Standards, Implementation, Supervision, and Standard Control together with the Team• Initiate, involve, and supervise all stakeholders (Directorate, Division, Departement, etc.) to build/improve the administrative things such as Vision, Mision, Quality Document, Quality Policy, Quality Goals (Sasaran Mutu), Risk & Opportunity Identification, Work Instruction (WI), and SOP to meet the minimum servoce standard• Providing Standard Setting, Implementation Standard, Monitoring, Self-Evaluation, Internal Audit, Management Review Meeting as well as setting new standard (benchmarking)• Monitoring the implementation, evaluation, and external audit periodically• Reporting directly to Managing Director (MD), and provide MD’s expectation in terms of startegic action/strategic decision. Lead Special Project to transform the Organization/Company regarding Continual Improvementhttps://www.al-hamidiyah.sch.id/read/news/2023/05/audit-eksternal-sertifikasi-iso-alhamidiyah.htmlhttps://www.al-hamidiyah.sch.id/read/news/2022/08/perkuat-sistem-manajemen-dan-penanganan-mutu-al-hamidiyah-depok%20gelar-serangkaian-pelatihan-iso-9001-2015.htmlhttps://www.instagram.com/p/CtaqJJrPx9E/?hl=en

Jakarta, Indonesia

Responsibilities :● Design the brand new concept of Sales Strategy in B2B market as Start Up technology Company who play in construction market (Systematic Account Development, Project Development, etc.)• Liaise closely with BD, Partnership, Marketing, Product, Engineer (UI/UX, front-end, back-end, etc.), Finance, Operations (Quality & Community), Founders as well and so on to design dan build Product Market Fit based on real market problem• Liaise with Partnership team especially to build relationship from building material manufactured/ principal to have partnership agreement• Actively recruit, lead, motivate, & develop team from small to bigger and dynamic team who has construction & non-construction background• Develop Sales Dashboard through data studio to capture all the sales parameter and trend to analyze easily for Sales Team & others• Cultivate relationship with key & potential customer to know what exactly their pain points & concerns regarding using their conventional method; bring up those findings to internal & focus on how we solve the problem not the solution instead in the beginning• Maintain GMV & TMV/EBITDA relate to founders direction• Consistently improve performance & reliability about Sales Strategy that measured in OKR (analyze & tracking), driving continues improvement through iteration based on market findingsAchievements :● Succeed to scale up B2B market mandays contribution from zero to 15% (avg) from total in Q3 2022• Register (in Dec’21), develop, maintain through agreement of Corporate Customers; they are in the Top 10 biggest mandays contribution in Gravel until present• Bring Gravel’s Dulur for the first time to work in prestigious Infra Project (LRT, Keong Mas, Sumur Resapan DKI, etc.) & still progress to other Infra and Highrise building project to come• Contribute to set up Payment link method (CC), PayLater, Voucher system (specific concept beside global pricing), New Business Line (Borongan, New Role, SaaS)

Bandung, West Java, Indonesia

Responsibilities :● Recruit & Develop TM (through Coaching, Situational Leadership II, Individual Development Plan, etc.) to drive the job & deliver an outstanding results (monitor & motivate), create Learning Organization environment in Team; hear their feedback, facilitate, & walk the talk that aligned with management• Liaise with Marketing Team about Business Target, Territory Design, & Business Trigger Setting• Maintain & increase sales, profit, & other business parameter; reaching the targets and goals set for the area; develop sales strategies; increasing business opportunities through various routes to market; establish, maintain, expand & servicing the customer needs; collecting customer feedback & market research; including dealing with customers that need strategic decision• Maintain margin, profit, team expense, operational & inventory cost to make positive Contribution Margin to Team & Company generallyAchievements :● Succeed to set-up & designed Business Alignment (territory, segmentation, strategic decision) in W- Java (39% NS growth in Focus Customers and 17% NS growth team overall for YTD Jun [2021 vs 2020])• Best Sales Channel Share in 2020 for Hilti Online (e-commerce) with 47% share• Contribute to develop TM as a Sales (Account Manager) Champions for Hilti Indonesia in 2020

Jakarta, Indonesia

Responsibilities :● Classify, analyze, and penetrate customers at all levels (but prior on Focus customers) and develop relationship with commercial and non-commercial customers (Operator, Tower Provider, Consultant, Telco Contractor); SM Segment handling for Big Accounts and coordinated with Project Sales Team to define the opportunity, improve engagement level, and share of wallet (SoW)• Prepare and deliver effective selling presentation, negotiating strategy with many tools (provide Value For Money, set up agreement, etc.) to make sustainable sales, and control SPP/gross profit)• Engaged with internal and external stakeholders to make a good collaboration, controlled from start to end the Business Process, and maintain good relationship with Applicator as Business Partner to fulfill our Business GoalAchievements :● Managed the SPP/gross margin and keep that value quite high margin contribution for KAM team and company profitability, and giving positive sales growth year 2018 (+30%) & increase SoW (+18%)• Contributed growth positively (>70%) for Power Tools & Accessories sales in downturn construction market era with expansion business strategy (market positioning, re-pricing alignment with agreement, set up “sexy promotion” with marketing team, and “wet demo” action)• KAM Team as Best Team in 2015 (sustainable sales, SPP, internal collaboration performance, etc.)

Jakarta, Indonesia

Responsibilities :● Formulate and implement effective approach to make excellent relationship to key accounts and projects (Owner, CM, Contractors, Consultants, and Top Management Level as influencer) through collaboration with respective Engineering and Sales Team, and also identify opportunities and provide advice on technical specifications of Hilti’s product line• Able to provide calculations & present it to the key account/project in accordance with local regulations, and collaborate with other Multi Channel System Team, KA, and KP Team and take action to ensure specifications are converted, supported with Hilti Profis Engineering SoftwareAchievements :● Successfully convinced Japanese specifier and decision maker to make specification converted into Sales IDR 2.5 Bio at CP104-105 MRT Project (on their first phase of construction; end of 2014)• Contributed for 7 units sold of Hilti Ferroscan Rebar (expensive tool in Hilti; + IDR @250 Mio) including Hilti Profis Ferroscan Software & succeed to put Hilti spec on drawing nationwide by Telkomsel

Jakarta, Indonesia

1. Maintain & engineering support to stakeholder big account , segmentation (Main-contractor (Goverment & Private, Sub-Contractor, etc.), and big 5 projects in Indonesia currently.2. Engineering design.3. Make presentation, give training, technical discussion, and to customers to propose our engineering products.4. Open relationship with all construction stakeholders (Owner/Developer, Contractor, Consultant, etc.).5. Formulate and implement effective approach to the defined key projects (Owner, CM, Contractors) through collaboration with respective Engineering and sales team.

Jakarta, Indonesia

1. Engineering design.2. Make specification to Consultant.3. Make presentation, give training & technical discussion to customers to propose our engineering products.4. Open relationship with all construction stakeholders (Owner/Developer, Contractor, Consultant, etc.)

Jakarta, Indonesia

Responsibilities :● Identified opportunities on selected 13 Projects, focus on Hilti Product Basket based on its applications relevant with Hilti solutions, implemented effective approach with project stakeholders, create more sales with Engineering Team support in projectsAchievements :● Successfully implemented Hilti pilot project as key project person• Best result (1st rank) of Hilti Training (for employee selection as well) Test

Master Of Business Administration (Mba), Strategic Management, Business, Marketing, Operations, Finance, And Related Support Services

Activities and Societies: Business Presentation, Business Class Discussion, Business Plan Analysis, etc.

Bachelor Degree (S1), Civil Engineer, 3.02

Activities and Societies: 1. Deputy Head of Academic Division, Badan Eksekutif Mahasiswa (BEM), Faculty of Civil Engineering & Planning.

Senior High School, Natural Sciences

Activities and Societies: 1. Deputy Head of Internal School Organisation (OSIS) - 2003 & 2004 2. Chairman of Student Orientation Event.