- Experties in the customization and creation of chatbots using advanced ML models, including LLaMa 2 and various Large Language Models (LLMs) in Python.- Specialized in optimizing and deploying AI models on Linux-based GPU servers.- Leveraging NLP technologies like Speech Recognition, Text-to-Speech, Sentiment Analysis, Named Entity Recognition, and Intent Classification.- Created a Flask-based dashboard for effective data metrics monitoring, data analysis and visualization, aiding informed decision-making

- Used NLP technologies for text classification, including sentiment analysis and upselling detection.- Specialized in developing and fine-tuning speech-to-text models such as wav2vec2.- Developed an AI algorithm to mask customer’s credit card information in text and call recordings.- Developed an internal Flask dashboard and annotation tool to enhance the annotation team's workflow.