- Greeted and guided customers in a friendly and professional manner. - Opened and closed customer accounts, and facilitated international fund transfers. - Handling various operational tasks such as updating personal identification details, communicated with customers to maintain sales track, and provided in-depth knowledge on international fund transfers and banking services. With a focus on achieving monthly targets, maintaining high CSR performance, and promoting new bank products.- Monitoring branch operations, addressed customer inquiries, and managed complaints with professionalism. - Participating in marketing activities, assisted with sales referrals, and ensured compliance by notifying management of counterfeit currency.