Muhammad Iqbal Email and Phone Number

• Worked on Lawson System Foundation (LSF 10) and Landmark environment. Installed critical patches as needed. Coordinated and tracked patch promotion from test to production environments and adhering to IT Change Management processes.• Maintained Infor Lawson Software system and related 3rd party software, and Oracle database activities focused on carrying out approved systems design and implementation projects.• Monitored overall performance of the Lawson system on a regular basis to ensure system up-time, quality efficiency, and accuracy. Revises existing systems and procedures to correct problems.• Maintained Lawson file systems, directories, log files, print files, and work files.• Worked with DBA, Unix Administrators, and System Engineers to define and implement backup and recovery procedures and database management and file restorations.• Worked with enterprise system development software, interfaces, and configured the Lawson Web Portal.• Provided consultation, project lead, technical support, and training to technology team and users.• Worked with vendor support to diagnose and resolve software problems. Identifies, documents, resolves, and communicates solutions and system problems.• Worked with application development team to solve technical challenges with industry best practices.• Addressed and resolved complex technical issues with internal/external customers, including assisting with problems escalated through the Desktop Support (Tier-1) and Network and Operations Center (Tier-2).

• Worked with CIBER consulting in implementing Infor Talent Management(TM) suite within Human Capital Management (HCM) in Infor Cloud. Worked on implementing Global Human Resources (GHR), Goals Management and Performance Management components of Infor TM.• Exposure to Infor Security, Configuration Console and Infor Spreadsheet Designer.• Responsible for all aspects of Lawson Administration activities for Lawson V 9.1 on UNIX AIX/Oracle i.e. local install.• Managed upgrade of Lawson system foundation V9.0 to Lawson System Foundation V 9.1• Managed upgrade of Lawson Application V9.0 to Lawson Application 9.1.• Managed migration of LAUA user to Lawson security 9.x.• Support Lawson Human Resources and Lawson Financial Suites (V 9.x).• Process Flow Administrator.• Worked on Imagenow 6.7 upgrade project.• Experience with Imagenow 6.5 on UNIX-AIX/Windows administration.• Worked with UNIX/ORACLE DBA team on maintainance/upgrade of Lawson AIX server and Lawson database.• Installed/upgraded/configured installations of BSI Taxfactory V9 and V10.• Upgraded BSI Taxfactory from V8.0 to V9 on TEST and PRODUCTION servers.• Performed three installations/configurations of Lawson System Foundation/Lawson Core Technology 9.0 on UNIX AIX Server. This involved installations of microfocus compiler, IBM HTTP Server, IBM Websphere 6.1, Perl 5.8+, Java 1.5, IBM Tivoli 6 (LDAP) server, Bouncy Castle, Lawson Portal 9.0 and Employee Self-Service. Later this install was certified by LAWSON SOFTWARE on PRODUCTION server, saving Cash America CONSULTING dollar amount in six figures. • Performed LSF9 (Lawson System Foundation 9) MIGRATION between Lawson Environment 8.0.3 to Lawson Environment 9.0. • Upgraded Lawson Environment/Application from V 8.0.3 to V 9.0. • Upgraded Lawson Environment/Application from V 8.0.2 to V 8.0.3.

• Certified Lawson instructor for following classes,* Lawson Technical Foundation V 8.x and V 9.x* Lawson System Administrator V 8.x and V 9.x * Lawson IOS and Portal Administration V 8.x• As a Technology Consultant is certified to install/consult on the following Lawson V 9.x products, * Lawson System Foundation 9 on UNIX and Windows operating system* Lawson Business Intelligence (LBI)* Lawson Budgeting and Planning (LBP)* Lawson Portal * Lawson Design Studio* Websphere V6.x* LDAP (Microsoft ADAM and IBM Tivoli Directory Server V6 (TDS))• As a Technology Consultant is certified to install/consult on the following Lawson V8.x,* Lawson Environment, Lawson Application* Install Lawson Patch’s i.e. ESP, MSP, CTP, s and web product patches* Internet Object Services (IOS) remote/local configuration* Collaborative Commerce (CCBASE) with Process Flow * Apache/Tomcat* Lawson Portal, Lawson Design Studio * Lawson User Administration (LAUA) and Logan/IOS Security * BSI Tax Factory V 7.x * Analytics/Essbase/Microsoft OLAP server/Cubebuilder, Scorecard* Lawson Framework Services (LFS), Lawson Reporting Suite (LRS)* Lawson Self- Service Applications (ESS, REQSS, MSS, VendorSS)

Assignment: For one of the world’s largest consumer packaging companies, wrote ProCobol programs for the Company Split project. Worked with Lawson Human Resource Suite.• Worked on Hewitt Interface project, which involved writing multiple clients interface programs for Hewitt over four month time period. • Wrote SQL/SqlPlus scripts. Resulted in saving 60% of data verification time during programs testing.• Additional responsibilities included unit testing and creating user documentation. Assignment: Interface and conversion development in Lawson’s Procurement Suite for an aircraft manufacturer.• Project completion included conversions for order entry and shipping processes.• Responsible for development and enhancement of Lawson programs.• Responsible for training new users within the Lawson environment.Assignment: Lawson General Ledger conversion programs for a regional medical college.• Mapped and loaded data into client’s LAWSON General Ledger.• Responsibilities included testing to ensure data was populated into General Ledger system, analysis, and coding.

• Managed the process of analysis and code conversions of modules using windowing logic for Midas International on a MicroFocus Revolve 2000/Workbench platform. • The system was tested for Year 2000 compliance.

• Responsible for identifying and defining user requirements and serving as a liaison with the technical team to ensure final deliverables met the client requirements.• Provided maintenance and enhanced product to include analysis, programming and testing.

• Responsible for development and maintenance of Retail Development group.• Provided start to finish designing, coding, testing, and implementation assistance for the SCAN On-line Check Verification project.

• Provided technical leadership for the development and maintenance of Bill of Material Systems, Electronic Pull Systems, Shipping Orders Systems, and Shop floor Systems.• Prepare specifications for computer programs and develop logic diagrams if needed. • Code computer programs in COBOL, IMS and DB2.