A well-rounded Human Resource generalist who has worn many hats and performing at a sprinter's pace across both established organizations and fast-growing startups tech companies and leading high-performance teams.Irwan's HR professional experience draws from 6 years of accelerated exposure and promotions dealing with the full spectrum of HR ranging from high volume recruitment and talent acquisition across all levels, Benefits, Group Shared Services, Employer branding, and hands-on HR operations.He was granted a great opportunity reporting directly to the COO, Head of HR, HR Directors, Leadership Teams, Business unit heads, team Managers from the perspective of an HR Business Partnering role in the following areas: -High Volume Talent Acquisituion-Employee Engagement and Branding, -Employee On-boarding, and Off-boarding Experience-Talent Coaching -Employee Mediation and disciplinary issues-Succession, and Workforce Planning-Group Shared Services Benefits managementInitiate and implemented all of the initial groundwork to set up the first HR Team starting from 2 to 10 members.Led, coached and supervised up to 4 HR team members in the areas of extensive Work Passes applications with Zero errors, Talent Acquisition, On-boarding and Off-boarding, and daily HR operations. Portfolio includiing Talent Attraction/Acquisition and Employer Branding from participating in extensive University Campus Career Fairs, Omnichannel Social Media Marketing to the initial recruitment of Yellow Ribbon(SCORE) clients, WDA outreach - resulting in cost savings and right hires.Well versed with various HRIS and worked with various HR vendors such as IBM, SuccessFactors, SAP, BambooHR, Sapling, SMEpayroll, PayrollHero, Frontier e-HR and Unit4 Prosoft.Passionate, creative, highly motivated, independent and thrives working in a team environment and independently with excellent ability to work under pressure and enjoys getting things done. Ability in handling a high volume of work without losing focus on the bigger picture. As a purveyor of innovation, he constantly looks into new and innovative ways to do things efficiently and effectively without losing sight on the bigger picture.
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Human Resources Generalist (Apac) - Singapore, Australia, Malaysia, IndiaTalon.One Apr 2022 - Jun 2022 -
Human Resources Executive - Team LeadNational University Health System Oct 2020 - Apr 2022SingaporeWith the new NUHS Group Shared Services and Solutions - HR Operations, I'm part of the key members in the launch, migration of an integrated new HR system, work processes management, and policy harmonisation that involved various business leaders, internal and external stakeholders from all 12 Public Healthcare Institutions under the NUHS Group.Leading a team of 5 team members in the NUHS Group Human Resource Department, Group Shared Services and Solutions handling Compensation and Benefits matters and ensuring the smooth day-to-day delivery operational excellence according to service level agreement and goals.Successfully led the team in critical change management from the centralisation of processes, systems, workflows on top of spearheading the harmonisation of policies, workflows, and communication channels from all institutions that involved both internal and external stakeholders in a fast-paced environment.Identified and developed comprehensive workflows and detailed SOPs for the team resulting in the reduction of errors and increased efficiency in managing high-volume workload with complex cases. Implement and execute the streamlining of processes and communication channels for the support of the 12 health institutions under the NUHS Group and collaborate on new initiatives and continuous improvements.Serves as the main contact person for complex specialised benefits inquiries involving Inpatient and Hospitalisation benefits and the timely response of document submission including LOG to other Public Healthcare Institutions. Managing and led the team in processing of critical medical reimbursements on top of other benefits matters within the service delivery time frame.Played a key role in removing initial communication and process roadblocks through a structured work ownership assignment, consulting, standardisation of workflows and improving team's morale through constant on 1 on 1 and encouraging team's engagement and ownership. -
Human Resources SpecialistDathena Apr 2020 - Oct 2020Singapore, SingaporeDathena is a Singaporean and Swiss-based company which focuses on developing data governance software, helping organizations to automatically identify PIIs, promoting GDPR compliance, classify data, detect security anomalies, and protect sensitive information with the help of AI (NLP, ML, Deep Learning). Dathena works in close partnership with PwC, IBM, Microsoft and NVIDIA.Being the main point of contact for all HR administrative related matters and liasing with various stakeholders in the full spectrum of HR.• Managing all employment work pass applications, renewals, and cancellations while maintaining and updating JobsBank advertisements• Enhanced candidate on-boarding and off-boarding for full-time staff and intern experience through efficient facilitation of meeting and interview scheduling via ATS Lever and internal HRIS• Maintaining the HR system via HRIS in place ensuring data integrity and accuracy e.g. employee records, employment contracts, sick, maternity, annual leaves etc.• Managing and maintain company’s group insurance and employee reimbursements• Payroll while tracking employee leave accruals to update balances as required• Reporting and analyzing HR metrics derived from varying data sources• Reviewing and renewing company policies and legal compliance as and when required• Assisting with other admin related work internally such as processing expenses and travel arrangements• Provided advise to leaders on the latest HR practices -
Senior Human Resources Generalist (Business Partnering And Employer Branding Focus)Redmart Feb 2013 - Apr 2016SingaporeRedMart was founded in March 2011 by Roger Egan, Vikram Rupani, and Rajesh Lingappa and is backed by high-profile investors and advisors, including Garena, Toivo Annus (Skype Co-founder), Eduardo Saverin (Facebook Co-founder), Jason Ackerman (CEO of FreshDirect), Visionnaire Ventures, and SoftBank Ventures.Strategy and content owner of employer branding for both online and through various career, networking and campus recruitment to build the talent pipeline for internships, students, and developing company's employer of the choice brand. Built extensive contact with partners and career offices from various educational institutions.Created and was the main contributor to the company's first-ever awesome Facebook careers page. Successfully created reach online to engage and attract prospective talent. www.facebook.com/redmartcareersThis resulted in lesser dependency on agencies and underperforming offline ads for operational roles.Led, managed, and coordinated the company's first-ever campus recruitment career fairs and outreach online and via referral programs to prospective candidates from Operational (Warehouse staff), Technology (Software engineers and Developers), and Executive roles. Candidates came from various APAC regions and other parts of the world with the relevant skills and experience.In charge of the company’s diverse talent coordination from operational, office, interns, and company’s onboarding and exit procedures. Ensuring that all foreign Work Passes are applied according to the employment law. Business partnering and coaching to heads of departments on the existing Singapore employment laws to ensure compliance with the Employment Act. Directly reporting to the Head of HR and provide advice on the need for quota and strictly enforced and advice to maintain the integrity of the Work passes framework and requirements.Yellow Ribbon Project hire and community outreach. -
Hr Executive (Generalist And Business Partnering)Redmart Feb 2014 - Dec 2014SingaporeHandling the full spectrum of Human Resource functions and reporting to Senior Human Resource Manager. I collaborate closely with other stakeholders in the company by business partnering and providing necessary HR support from administration to daily HR operations. The main point of contact for recruitment policies, processes, VISA, involving prospective candidates from the APAC region and other parts of the world US, EU, Au, and NZ.During this period, I have hired a payroll specialist who reported to me to handle payroll and leave administration and another HR Officer for HR Operations and handling of Work Pass applications, onboarding, and offboarding of operational staff.Coached team members with a strong emphasis on possessing and learning an entrepreneurial mindset and problem-solving skills resulted in a good team retention rate.Leading role and point of contact for employee engagement I handled and resolved various staff grievances, employee disciplinary issues in both blue and white-collar environments, and complaints effectively by having open forum sessions, investigation, mediation, conciliation, and counseling. Provided key advice and collaborating with respective stakeholders, business unit heads, managers with the necessary investigations and follow-up actions ensuring that any employment dispute is being solved fairly and amicably.Analyzed and understand that being in a startup, candidate experience is key for branding and creating a positive impression. Leading as the role of a candidate experience designer, I created strategy, trained and led up to 4 HR team members in the areas of Talent Attraction, recruitment, initial on-boarding, off-boarding, and orientation while leading the company’s vision and mission.
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Hr And AdminRedmart Feb 2013 - Feb 2014SingaporeI was granted a great opportunity to report directly to the COO and then the HR Director who joined later in the areas of high-volume Recruitment, payroll administration, candidate experience for onboarding, and off-boarding - all in a fast-paced and dynamic environment.Kickstart and implemented all of the initial groundwork to build and manage the first high-performing HR Team starting from just 2 to 10 members exclusive of internship positions under my leadership within 2 years. Point of contact for office administration and company policies. Responsible for recruitment processes, VISA, involving prospective candidates from the APAC region and other parts of the world US, EU, Au, and NZ and successfully processed multiple Work Passes - EP, S Pass, Letter of Consent, LTVP, Dependent Pass and Work Permit in adherence to the employment law.Processed company's payroll including CPF contributions and leave benefits. With the rapid increase of headcount, I initiated and led the first outsourcing for an HRIS and payroll software to migrate from manual payroll and leave administration to a more robust and automated system. Coordinated with Head of Finance to source for Company's first Health Insurance and Co-medical, and negotiated with a broker for the most optimum plan and successfully rolled out the health insurance plan to all employees.In charge of office management including sourcing, liaising with vendors from the building management, consumables to pantry items. Main contact person for feedback and solving complaints regards to general facilities issues.
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Management Assistant Officer - Hr Generalist And Department SecretaryNus Yong Loo Lin School Of Medicine Jan 2012 - Feb 2013SingaporeResponsible for the full-cycle of recruitment of staff and administrative support from collating of documents, follow up on pre-employment checkup, tracking staff contract period and follow up with the application, renewal of reappointment, Work Pass processes. Provided logistics support and facilitate the department’s events, classes from managing schedules, filing of documents in pfiles, and data entry into the SAP system.Assisted in Part-time work application, claims, and verification of payroll and worked closely with finance for salary processing to ensure there were no disputes.Ensured that hiring managers did not breach the employment law through proper advice on the work pass framework and applications. Performed role as departmental secretary and go-to person for HR matters, feedback, and complaints.Updating of SAP system (tracking of medical, childcare, maternity, compassionate, reservist, vacation leave, and maintaining of training and leave approvers).In charged of department’s Staff Welfare day and provided full bandwidth of coordination from communication, administrative and ensured that all the event logistics were in place for the event. -
(Sergeant) Section Commander And Firefighting Instructor (National Service)Singapore Civil Defence Force 2006 - 2008Civil Defence AcademyWith four other officers, I oversaw the 3 months training of 5 batches of 40 of up to approximately over 200 firefighting servicemen to be fully operational firefighters and posted out to various respective fire stations in Singapore. Trained servicemen in the competencies of Firefighting, Urban Search and Rescue (USAR), hazardous materials (HAZMAT), chemical decontamination, First Aid and drills through practical and theory lessons. Enforced teamwork and discipline among trainees through strict regimentation and mentoring.Overhauled training materials/packages resulting in more accurate and efficient flow of lesson to trainees and led Rota to win various Fire-fighting skills competitions. Awarded with the highest best conduct during service.
Muhammad Irwan K Skills
Muhammad Irwan K Education Details
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Shri Academy - Singapore Human Resources InstituteHuman Resources Management
Frequently Asked Questions about Muhammad Irwan K
What is Muhammad Irwan K's role at the current company?
Muhammad Irwan K's current role is Career break and recharging.
What schools did Muhammad Irwan K attend?
Muhammad Irwan K attended Shri Academy - Singapore Human Resources Institute.
What are some of Muhammad Irwan K's interests?
Muhammad Irwan K has interest in Social Services, Cooking, Economic Empowerment, Poverty Alleviation, Animal Welfare, Boxing And Trying Out New Technologies.
What skills is Muhammad Irwan K known for?
Muhammad Irwan K has skills like Management, Human Resources, Training, Performance Management, Talent Acquisition, Research, Employer Branding, Recruiting, Talent Management.
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