Operations excellences

Business head Lahore zone

Regional chief 4 zones reportingLahore, Gujranwala, Sialkot, sheikhupura

• Business Process Management: Business Process Documentation, Conducting Gap Analysis of business processes, Taking buy-in from stakeholders, Implementing Deliverables.• Business Process Reengineering: Did Reengineering of business processes for operational excellence. • Corporate Communication: Communicating business processes down the line.• Operational Risk Management: Implemented business continuity planning, conducted Fire Drills, Monitored simulation drills bank wide. Carried out Business Impact Analysis (BIA), documented critical business processes, determined RTO, RPO, Maximum Tolerable Downtime of Business processes etc. Retail operations, monitoring operations heirarchy

• To Analyze and provide advice on methods and organization.• To conduct research to determine efficiency and effectiveness of managerial policies and programs pertaining to operations.• To Conduct assessments and propose improvements to methods, systems and procedures in areas such as operations, records management and communications.• To Prepare and recommend proposals to revise methods and procedures, alter work flows, redefine job functions and resolve problems.• To assist in implementing approved recommendations, issuing revised instructions or procedural manuals and drafting other documentation• To assist in implementing internal control/best industry practices deliverables.• To supervise, train & guide the staff in new work methods.

• Business Process Management: Business Process Documentation, Conducting Gap Analysis of business processes, Taking buy-in from stakeholders, Implementing Deliverables.• Business Process Reengineering: Did Reengineering of business processes for operational excellence. • Corporate Communication: Communicating business processes down the line.• Operational Risk Management: Implemented business continuity planning, conducted Fire Drills, Monitored simulation drills bank wide. Carried out Business Impact Analysis (BIA), documented critical business processes, determined RTO, RPO, Maximum Tolerable Downtime of Business processes etc.