• Use and apply Human Resources policies and practices in recruitment, employee relations, compensation, benefits and administration.• Manage the recruiting process to ensure that all café/restaurant positions are staffed to the appropriate levels. • Recruitment, Interviewing, Selection, Orientation• Employee documentation and file administration • Coordinate with employment website to communicate hiring needs to hire the highest quality candidates. • Ensure that the on-boarding process is followed for all new hires.• Identify human resources needs and problems to recommend solutions and to deliver high quality programs that result in the organization’s improved performance and retention. • Managing performance standards.• Development of staff job descriptions and key performance indicators (KPI).• Identify succession planning gaps and drive a culture of development for café managers and future market leaders.• Performance appraisal and wage/payroll management • Make recommendations on best practices, develop and drive training programs to facilitate positive employee relations and HR education among employees.• To formulate, design and implement training and development programs for career development• To conduct training sessions on regular intervals after conducting training need analysis.• Proper management of leaves, absences and worker's grievances. • Disciplinary actions including warning, suspension, explanation/show cause and termination.• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.• Contributes to team effort by accomplishing related results as needed.• Ensuring all company policies and procedures are up to date and in line with current employment law and ensuring line managers are up to date with any change in policy.• Set objectives for the HR team and track progress.• Develop compensation and benefits plans.

• Reporting to Administrator/CEO• Working as Head of HR Department• To identify key organizational capability requirements and integrate into short and long-term strategies for learning and development within the organization.• To work closely with other departments within the organization to identify current and upcoming staff vacancies, and develop recruitment strategies and plans. • To align and update recruitment policies and practices with principles and the needs of the organization.• To build a pipeline of talented for key position vacancies. • To oversee the process of background checks. • To develop and manage an employee referral program.• To maintain communication with applicants throughout the recruitment lifecycle.• To ensure compliance of hiring practices with legislation.• To serve as a point of contact for career and application inquiries.• To manage internal mobility and transfers with the line mangers.• To ensure learning and development initiatives and the HR program are aligned with each other and with the overall organizational strategy.• To ensure smooth separations process including timely intimation process of resignation, contract conclusion, exit interviews etc.• To encourage continuous improvement by identifying the best HR practices and ensuring its effective implementation. • To ensure accurate job descriptions are in place for all positions.• To develop and implement performance appraisal programs for all staff levels.• To analyze benefit plans effectiveness on a regular basis and confer with corporate, insurance companies and/ or consultants as required.• To establish a grievance program for quick resolution of employee problems.• To maintain personnel records reflecting current and historical wage and salary date and other documentation in a confidential and safe location.• To administer all necessary compliance programs to ensure adherence to employment law legislation.

• Reporting to Administrator and CEO.• To perform duties of Administrator during morning hours and in his absence from office.• Compliant Handling• Liaison with Labor Law Department, EOBI and PESSI • Responsible for organizing Training Activities (internal or external) when needed.• Development of SOPs.• Correspondence with PMDC, PHC, EPD and other hospital regulatory authorities• Job Advertising, Applications Assessment• Verification of Selected Candidates Documents• Preparation / Maintenance of Personnel Files & Receiving of Relevant Documents• To organize employees interviews as per need and otherwise in a planned manner• To conduct New Employee Induction Program / Effective Orientation of Staff• Hiring & Firing of Employees as per Rules & Regulations• To issue Appointment Letters duly signed by Hospital Administrator or CEO• To conduct Enquires/ Explanations and Taking Disciplinary Actions as per Rules• To prepare and circulating ‘Inter Office Memo’ or ‘Circulars’ and maintaining their record• To organize ‘Double Duties’ in consultation with Nursing Matron / Other Managers• Formally recording of Double Duties and Over Time on regular basis• To Prepare updated ‘Monthly Salary Statements’ duly checked before submission• Developing / Revising ‘Job Descriptions’ as per changing requirements• Responsible for official correspondence via Hospital Administrator’s signatures• Addressing Staffs Genuine Grievances and Effectively Solving Official problems• Filling/maintaining employees leave record and salary slips• To assist in performance appraisal or evaluation of employees• To oversee employees discipline and their compliance as per rules / regulations• To assist in identification and analysis of staff training, career growth and development• To contribute in the improvement and development of HR processes / activities• Effectively administer the Time Management System (TMS). • Issuance and Cancellation of employee cards

Remittances, Clearing, Cross-selling, Customer Service, Account Opening etc.

Class room and On the JobTraining,

Accounts and Admin

I worked as an internee at the branch in different departments of Bank.