Outbound cold calling to Financial Services Representatives, Financial Advisors and Account executives to join in partnership with the company to help increase the client base by adding their clients to the online services for Planswell Inc. Set up meetings or calls between (prospective) clients and Inside Sales Representatives as well as Account Executives. Personalized emails (Build personalized email campaigns) Work closely with each contact from initial contact to qualification, in order to book quality meetings with Account Executives. Clearly communicate the benefits of the product and how it can help build potential customers. Update accounts and leads to ensure accuracy of clientele growth, forecasting, customers details and overall prospect growth. Achieve monthly lead and opportunity quotas set by the management.

Customer services for residents and Airbnb Short-term rentals. Dealing with emergencies ranging from medical to Short-term rentals Booking Airbnb, signing off Airbnb clientsManaging contractors and real estate agents that come to the site, providing them with required services under the COVID 19 protocols.Preparing Daily Occurrence reports and reporting all events and if anything out of the ordinary happened.

Direct customer service. Dealing with emergencies and customer queries as well as upholding site protocols. Reporting site issues and updates to Building Management. Monitoring cameras and on-foot patrol of the site.Preparing daily occurrence report indicating all daily activities and if anything out of ordinary took place.

Monitoring CCTV cameras, review footageProvide direct customer service (queries, amenities bookings, parcel delivery and mailing) Assist the General Manager with maintenance emergencies, coordinating resident events and reservationsMaking daily reports regarding maintenance and incident reports on the propertyPrepare Daily Occurrence Reports on events, tasks, activities and reporting anything that is out of the ordinary Assist Realtors, Contractors and management on a daily basis

Performance management and reporting of regional circles performance and operational efficiency Develop performance metrics based on Business, Distribution and relevant technicalKPIs. Perform in-depth study and build strong understanding of KPIs and make different analysis across different channels Daily/Weekly/Monthly/YTD Business analysis and performance review and Battle Room Management.Report to upper management on KPIs and give constructive criticism and feedback on how and what can be improvedWeekly reports indicting performance metrics and areas of improvement within regional circles Analysis on regional infringement of Sims and scratch cards

Telemarketing and tele-sales representation including cold calling customers and convincing them for better deals in international flights and tickets for their best interests. Partially remote work. Commission based pay Main focus on customer retention when it comes to high end business clients with repeated service usage. Answering inbound calls from business executives and direct customers. Sharing feedback, trends and recommendations to continuously improve the customer service. Working travel and vacation companies like Touristan Inc. for joint ventures and collective trips arranged for students both domestically and internationally.

Responsible for distributing regular and electronic mail and other information to coordinate the flow of information internally and with other departments of the organizations. Proofread correspondence, invoices, presentations, brochures, publications, reports and related material for machine direction and handwritten material. Oversee bookkeeping and analyzing financial reports and quarterly analysis.Order office supplies and maintain inventory for a functioning office.