Achievements and Transformations:1. Platform and Infrastructure Evolution: Guided a team of 30 + engineers and 24 scrum teams towards adopting"platform as code" and "infrastructure as code." Influenced the implementation of learning algorithms for auto detection and auto healing mechanisms, enhancing the robustness of our platforms.2. Product Operational Excellence: Introduced weekly operational rigor, closely monitoring key metrics to significantly enhance NPS score through focused… Show more Achievements and Transformations:1. Platform and Infrastructure Evolution: Guided a team of 30 + engineers and 24 scrum teams towards adopting"platform as code" and "infrastructure as code." Influenced the implementation of learning algorithms for auto detection and auto healing mechanisms, enhancing the robustness of our platforms.2. Product Operational Excellence: Introduced weekly operational rigor, closely monitoring key metrics to significantly enhance NPS score through focused goals.3. OKR Based Execution: Fostered a culture of focused execution based on Objectives and Key Results (OKRs), driving the team to maintain momentum and achieve ambitious goals.4. Efficient Data Center Migration: Played a crucial role in executing a seamless migration of our on premises cloud platform's data center with zero downtime, resulting in substantial cost savings for both products and infrastructure.5. Transition to Hybrid Cloud: Successfully led the team through the transition from a private cloud platform to a hybrid cloud, aligning our technology stack with modern cloud solutions.Leadership Role:• Product Engineering Leadership: Headed the product engineering team, responsible for the end to end ownership of an in house product (full stack) that includes defining the product roadmap, leading development scrum teams program management, and customer support. The product operates across on premises private cloud data centers and Azure data centers, scaling to several million executions per month.• Cultivated a DevOps culture, promoting continuous delivery of features based on a ranked backlog that addresses product architecture, customer needs, and business requirements.• High Scalability and Reliability: Designed the product to meet high scale, availability, maintainability, and serviceability standards. • Led QA automation product framework strategy and development, covering 80% of companywide automation needs. Oversaw several Jenkins servers and 1000+ nodes. Show less

Transformational Achievements:1. Delivery Transformation: Led a team of 20 members, including 13+ scrum teams, focusing on strict quality guideline and best quality control methodologies to focus on , on time delivery of projects and enhancements.2. Enhanced Test Efficiency: Streamlined testing procedures and executed test plans, reducing the time required for testing legacy products from once per quarter to once every sprint, resulting in more frequent product releases3… Show more Transformational Achievements:1. Delivery Transformation: Led a team of 20 members, including 13+ scrum teams, focusing on strict quality guideline and best quality control methodologies to focus on , on time delivery of projects and enhancements.2. Enhanced Test Efficiency: Streamlined testing procedures and executed test plans, reducing the time required for testing legacy products from once per quarter to once every sprint, resulting in more frequent product releases3. Cultivated Innovation: Pioneered the creation of an innovation backlog and related events, fostering a culture of innovation within the organization, encouraging novel ideas and approaches4. Scalable Automation: Developed services to provision automation test jobs in VMware vSphere, enabling a substantial increase from 1,000 to 20,000 test automation jobs per day, enhancing the overall test automation capability.5. Multi-Platform Deployment: Successfully executed both single VM and multi-VM deployment configurations for Windows, Linux, and Mac platforms for automation jobs, ensuring comprehensive testing coverage.6. Efficiency Gains: Reduced manual testing efforts by 60%, accelerating the release cycle and allowing for more extensive testing across multiple OS variants, delivering significant time and cost savings.Leadership and Responsibilities:1. Engineering Excellence:Led an engineering team of 15+ engineers across multiple geographical locations, providing automation support to many product teams for successful delivery of all Norton consumer products,2. Performance Benchmarking:Directed the engineering team to focus on performance benchmarks, resulting in high external reviewer scores from organizations.3. Complex Program Management:Managed multiple agile scrum teams spanning four geographies, expertly handling dependencies, and providing clear program direction and roadmaps, ensuring seamless cross-team collaborationThese achievements reflect a dedication to delivering quality. Show less

Achievements:1. Test Optimization: Successfully executed test plans and test cases in diverse development environments, improving the efficiency of testing processes and ensuring comprehensive coverage.2. Enhanced Product Quality: Conducted black box testing on evolving product versions by adhering to established test plans and scripts, leading to the identification and rectification of defects, ultimately elevating product quality.3. Efficient Defect Management: Diligently… Show more Achievements:1. Test Optimization: Successfully executed test plans and test cases in diverse development environments, improving the efficiency of testing processes and ensuring comprehensive coverage.2. Enhanced Product Quality: Conducted black box testing on evolving product versions by adhering to established test plans and scripts, leading to the identification and rectification of defects, ultimately elevating product quality.3. Efficient Defect Management: Diligently logged defects into the defect tracking system, ensuring swift resolution and effective communication with the development teams.4. Scalable Test Environments: Created virtual test labs for complex testing scenarios, simplifying the process of OS installation, system image downloads, and configurations, which significantly enhanced the testing environment's scalability.5. Proactive Problem Solving: Adapted quickly to new tasks, exhibiting a high level of autonomy and reducing the need for constant oversight, allowing for the rapid resolution of emerging issues.6. Effective Time Management: Managed time effectively in alignment with team objectives and priorities, ensuring the timely completion of testing milestones.7. Collaborative Quality Assurance: Collaborated closely with QA team members to understand QA strategy and standards, actively contributing to the creation and maintenance of test plans and cases.8. Effective Technical Support: Assumed responsibilities in the Tech Support department, adeptly handling technical calls, troubleshooting, assisting customers with maintenance, training, support issues, and conducting web sessions for product training.9. Comprehensive Testing: Conducted various types of testing, including functional, regression, user acceptance, negative, and installation testing, to guarantee the product's quality and readiness. Show less