Muhammad Kamran Email & Phone Number

Abu Dhabi Emirate, United Arab Emirates

• Resolved diverse range of technical issues across multiple systems and• Provided Tier 1, 2, 3 IT support to non-technical internal users through desk side support services.• Used ticketing systems to manage and process support actions and requests.• IT System Network Administration and Support.• Deployment administration and Support for following• Windows Server 2008, 2012, 2016, 2019. MS ISA, TMG, • Hyper-V, Cluster Server, Active Directory, Domain Controller, DHCP, FILE Server,• VMware ESXi 5.5, 6.5, Horizon, NSX-T, VCenter.• CISCO Switching and Routing. CISCO CME, CUCM, PABX,• SQL Administration, Attendance System, Door Access System, • Office 365, Outlook. Office 365 Exchange,• Azure Cloud administration• Firewall deployment, configuration VPN connectivity • CISCO ASA, SonicWALL, Sophos, Fortinet, Check Point VPN, NAT etc.

Abu Dhabi, United Arab Emirates

• Install and configure computer hardware, software, networks and applications• Continuously monitor and maintain systems and networks• VMware ESXi 5.5, 6.5, Horizon, NSX-T, VCenter.• Respond to technical support calls from other staff members or clients and communicate how to resolve issues• Diagnose and troubleshoot system and network problems, software faults or hardware complications• Support the roll-out of new applications

Dubai, United Arab Emirates

• IT System Network Administration and Support.• Deployment, Administration and Support for Windows Server 2008, 2012, 2016, 2019, • Win 10, Windows 11, Win 7,8, XP troubleshooting, Support for common issues.• MS ISA, TMG, MS EXCHANGE SERVER, Hyper-V, Cluster Server, Active Directory, • Domain Controller, File Server, Print Server, FTP Server• VMware ESXi 5.5, 6.5, Horizon, NSX-T, VCenter.• CISCO Switching and Routing , ASA firewall, • PABX, Attendance machine, SQL Administration, Office 365, Outlook.

Jeddah, Makkah, Saudi Arabia

Deployment administration and Support for following• Windows 10, Windows 7, Windows 8, Internet, Hardware, Software etc.• Windows Server 2008, 2012, 2016, ISA-TMG server. • VMware ESXi 5.5, 6.5, Horizon, NSX-T, VCenter.• MS exchange server, SQL Server, Moodle, Office 365, Exchange Online, • Azure Cloud, administration, Migration.• Dell EMC Storage, Data Domain, Dell Power edge Server, Vx Block system 1000, • Dell Protection Suit, Dell power Flex rack systems, • Wireless devices Router, firewall and switches, Access points, hubs, Patch Panel.• SQL Server Backup, Symantec Backup administration, Shared folder, Drives and Printers Scanners.• Switches, Routers, Firewall, VOIP, PABX, IP Phones, Cabling, UTP, FIBER, CCTV, DVR, NVR.• Works with management and other departments to implement a successful IT plan.• Set up workstations with computers and necessary peripheral devices (routers, printers etc.).• LMS Moodle deployment, troubleshooting, Administration and Support for up to 500 students.• Check computer hardware (HDD, Mouse, keyboards etc.) to ensure functionality.• Projectors, Audio Video systems, Bio matric, CCTV, Printer, Scanner and Projectors, Smart• Boards. Install and configure appropriate software and functions according to specifications.• Develop and maintain local networks in ways that optimize performance.• Ensure security and privacy of networks and computer systems.• Establish and implement policies and procedures for information systems• Assign, co-ordinate and review projects and programs• Plan, organize, direct, control and evaluate daily operations• Meet with clients to discuss system requirements, specifications, costs and timelines

Karāchi, Sindh, Pakistan

Designs, plans, implements and administers Microsoft Windows 2008/R2 server systems, both virtual and physical.Interacts with business users for gathering the requirements for on boarding the applications to Citrix Servers.Diagnoses and troubleshoots system and application issues including server hardware, storage hardware, virtual servers, network connectivity, and system logs/alerts, as appropriate.Provides on-call support for server and network systems as necessary.Designs and completes ESX 4.1 server up-gradation to ESXi 5.5 (90 hosts) and upgrades 1500+ VMs hardware version, deployed and supporting VMware vSphere 4.1 to 5.5 and SRM 5.5.Performs Data Centers design and Implementation.Designs and implements VMware 5.5/VCenter 5.5 and SRM 5.8, Zerto 4.0.8 / Windows 2012 R2 / Windows 2008 R2 on Cisco UCSM with 6 domains/34 Chassis/200+ Cisco UCS B 200 M3 blades with Vblock (VCE).PerformsVMotion, Cloning, Snapshot, FT, Update Manger, Host Profile, Manage OS Templates and Multi-pathing.Installs ESX VMware 5.0/5.5, configure, and maintain server and data store storage systems.Sets up VDI environment in VMware environment (ESXi 5.5).Provides hands on wide experience in Upgrading vCenter 4.1 to including the vCenter Update Manager (VUM) and configures the same Version of vCenter in the linked Mode.Builds Windows 2003/2008 Wintel Servers on standalone and blade servers based on application design and deployed stack on these servers.Administers Exchange 2010 Enterprise Environment (100+ Exchange Servers).Supports 5000+ Microsoft Active Directory and Exchange users on Wintel server environment.Configures Windows 2012 Failover Clustering and SQL Clustering in VM and Physical environment.Works extensively on live migrations using double take by taking minimum downtime for P2V and V2V Migrations.Migrates the VM's using the SAN to SAN replication using Recovery point.Installed IIS 6 using configured server wizard.