Muhammad Kashif Bashir Email & Phone Number

Islamabad, Pk

Islāmābād, Pakistan

• Basic troubleshooting, installation, maintenance and repair on designated equipment.• Completing Preventative Maintenance and field modifications.• Ordering and managing repair parts cycle times.• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internalservice records in a timely manner.• Maintaining daily communications with customers to ensure resolution and proper follow-up.• Maintaining tools and test equipment and ensuring they are properly calibrated.• Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatoryrequirements.• Utilizing the escalation process to resolve customer service delivery issues.• Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.• Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.

Islamabad

1-Update & prepare list of installations.2-Looking after customer calls / complaints and give them technical assistance either on call or at client site.3-Update customer data base of all installations to keep the track of warranties and due date of expiry of warranties.4-Prepare service contracts / SLA’s / Annual Maintenance contracts.5-Prepare quotes for accessories or post installation requirements.6-I am also getting hand on experience of Maintenance, power related issue in power supplies and external ups backup.7-Having hand on experience on different models of Xerox and HP multifunction printers.8-To troubleshoot and correct the network related issues IP, Eco track servers. I am also getting hand on experience of Maintenance and power troubleshooting.9-Performing equipment demonstrations and drawing up training manuals wherever required.10-Attending regular training workshops and events.11-Ensuring all power and manual tools are operated in accordance with health and safety regulations.

Rawalpindi, Punjab, Pakistan

I have worked in this organization as Electronics field technician with job responsibilities of1-Electrical & Electronics Home Appliances like UPS, Automatic kitchen appliances, Automatic washing machines & etc.2- Being an Electronics technician i have also experienced as Electro-mechanical technician like small & moderate Generator sets of many brands.

Saudi Arabia

GSM, Maintenance and service of power Project in data centers and BTS sits. During my duration in I MAN CO. I worked on power systems of different rating, power Rectifier and AC, Dc modulators.May of sites have hybrid power backup (Solar and Saudi Electric) Installation setup test and monitor TELECOM transport equipment’s and power rectifier system. Perform a verity of maintenance, evolution, installation and training task of ensures the system performance meets user requirement.Sourcing or fabricating replacement parts for electronic systems.Performing equipment demonstrations and drawing up training manuals wherever required.

Diploma Of Associate Engineering, Electronics Engineering, A+

F.Sc, Pre-Engineering, C

Matriculation, Science Subjects, C+