- Manage the daily operations of all drop points in Padang, ensuring efficient handling of deliveries, shipments, and product distribution.- Monitor and optimize workflows to ensure timely and accurate delivery at all locations.- Identify areas for process improvement to increase efficiency, reduce errors, and enhance delivery speed.- Standardize operating procedures across all drop points to ensure consistency in service quality.- Lead and manage a team of drop point staff, ensuring that all employees understand their roles and responsibilities.- Provide ongoing training and development opportunities to improve team performance and efficiency.- Monitor staff performance, conduct regular evaluations, and provide constructive feedback to ensure high standards of work.- Address any performance or behavioral issues in a timely and professional manner, implementing corrective actions when necessary.- Coordinate staff shifts to ensure sufficient coverage at all times, especially during peak delivery periods.- Coordinate the planning and scheduling of deliveries to ensure timely and accurate shipments from drop points to customers or designated locations.- Monitor and manage delivery routes to ensure efficiency and minimize delays.- Resolve any issues related to delays, damaged goods, or incorrect deliveries in a timely manner.- Act as the primary point of contact for resolving delivery-related issues, including customer complaints, product returns, or damaged shipments.- Ensure all drop points comply with company policies, standard operating procedures (SOPs), and quality control measures.- Ensure excellent customer service by resolving any issues related to product deliveries, damaged goods, or delayed shipments.- Liaise with customers and provide updates regarding delivery status or potential delays.-

- Assist in managing the overall operations of the dealership, ensuring adherence to company policies, processes, and procedures.- Oversee inventory management, including stock levels, orders, and product displays, ensuring availability and proper presentation of Yamaha products.- Coordinate with internal teams (sales, service, parts) to streamline daily activities and maintain smooth operational flow.- Monitor branch performance, analyze sales data, and prepare reports to assess operational efficiency and recommend improvements.- Ensure exceptional customer service standards by handling customer inquiries, resolving complaints, and ensuring timely delivery of products and services.- Foster strong relationships with existing customers while proactively seeking opportunities to attract new clients through customer referrals and loyalty programs.- Conduct follow-up activities to ensure customer satisfaction post-purchase and encourage repeat business.- Ensure the dealership complies with local laws and regulations, as well as Yamaha’s internal policies and standards.- Oversee the safe and secure handling of customer and financial data, ensuring compliance with privacy and security protocols.- Manage health and safety procedures in the branch, ensuring the work environment is safe for all staff and customers.

- Create detailed post-event reports, including key metrics (attendance, feedback, financial performance) and actionable insights.- Analyze event success and identify areas for improvement- Write event proposals, outlining goals, budget, timeline, and resources needed.- Work with internal teams to design event concepts and secure vendors.- Coordinate all event logistics, from venue setup to vendor management and on-site support.- Ensure smooth execution and resolve issues during events.- Communicate with guests and staff to ensure a positive experience.

- Anticipate the needs of tour participants and provide additional information or assistance as required to ensure they have a fulfilling and enjoyable experience.- Maintain a friendly, approachable, and professional demeanor at all times to foster a positive relationship with visitors.- Greet visitors upon arrival, answer their questions, and ensure a positive and welcoming environment throughout the tour experience.- Provide safety instructions and ensure compliance with any guidelines or rules during the tour. - Lead guided tours for individuals or groups, providing detailed and engaging commentary on the company’s history, products, services, or attractions, ensuring an educational and entertaining experience.- Tailor each tour to the specific interests of the group, adjusting the content and pace to suit the audience (e.g., school groups, corporate visitors, international tourists).- Assist in organizing promotional events or special campaigns (e.g., discounts, seasonal promotions, or partnerships) aimed at attracting more visitors or customers.- Coordinate with external stakeholders (e.g., local businesses, hotels, or tourist attractions) to promote collaborative marketing efforts and drive sales.- Assist in developing and executing marketing campaigns to promote the organization’s products, services, or tours, including digital marketing, print materials, and promotional events.- Work closely with the marketing team to create compelling content for social media platforms, the website, email newsletters, and brochures to engage potential customers and build brand awareness.

- Lead guided tours for individuals or groups, providing detailed and engaging commentary on the company’s history, products, services, or attractions, ensuring an educational and entertaining experience.- Tailor each tour to the specific interests of the group, adjusting the content and pace to suit the audience (e.g., school groups, corporate visitors, international tourists).- Greet visitors upon arrival, answer their questions, and ensure a positive and welcoming environment throughout the tour experience.- Provide safety instructions and ensure compliance with any guidelines or rules during the tour.

- Deliver clear, engaging, and professional live broadcasts on various programs, including music shows, talk shows, news segments, interviews, and advertisements.- Maintain a strong and consistent on-air presence, ensuring high energy, enthusiasm, and audience engagement throughout the show.- Prepare and read scripts, announce music, news, weather, traffic updates, and other content as required.- Conduct live interviews with guests, listeners, and experts, ensuring smooth conversation flow and maintaining audience interest.- Plan and produce original radio content, including writing scripts, selecting music, coordinating sound effects, and preparing other broadcast materials.- Stay informed about current events, trends, and topics of interest to keep broadcasts relevant and engaging.