•Serves customers by providing product and service information; resolving product and service problems•Opens customer accounts by recording account information•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.

Keeping records of sales targets and actual figures and compiling them into reports for managementTake full responsibility for the dealing with relevant customer complaints, queries and requests forinformation for the start to the end of the processCarry out relevant research as required and requested by Sales ManagerMeet the objectives and performance measures agreed with the Sales ManagerSkills to work both independently and as part of a teamMake recommendations in… Show more Keeping records of sales targets and actual figures and compiling them into reports for managementTake full responsibility for the dealing with relevant customer complaints, queries and requests forinformation for the start to the end of the processCarry out relevant research as required and requested by Sales ManagerMeet the objectives and performance measures agreed with the Sales ManagerSkills to work both independently and as part of a teamMake recommendations in relation to resolutions of customer issuesPerform any other duties related to the job as assigned by the direct managerReporting to CEO & all divisions Country Managers regarding Tender daily basis Show less

Facilitate & assist the Property Manager in different documentation scrutinizing.Regularly update the Property Manager and other stakeholders on Shell Network real estate issues.Managing all lease records the entire Shell Pakistan retail sites network throughDataBase Management System (DBMS)

Facilitate & assist the Property Manager in different documentation scrutinizing Regularly update the Property Manager and other stakeholders on Shell Network real estate issuesCorrespondence with the customers, regional officers & Govt. Authorities for Real Estate issuesCreate advertisement and property taxes approval documents for paymentCoordination with the Finance Department for all payments and receipts transactionsManaging all lease records the entire Shell… Show more Facilitate & assist the Property Manager in different documentation scrutinizing Regularly update the Property Manager and other stakeholders on Shell Network real estate issuesCorrespondence with the customers, regional officers & Govt. Authorities for Real Estate issuesCreate advertisement and property taxes approval documents for paymentCoordination with the Finance Department for all payments and receipts transactionsManaging all lease records the entire Shell Pakistan retail sites network through Database Management System (DBMS)Converted all legal documents related to 1250 sites regarding leases to electronic format using EDMS - Electronic Document Management SystemHonda Shahrah-e-Faisal Show less

• Attending customers visiting the parts counter Attending phone calls and effectively answering the callsRefer various electronic parts catalog and identify the correct part numbersPreparation of quotations, negotiation and closing the salesPrepare various reports using MS office, as required from time to timeReport to Administration regarding day to day assignments and operationsParticipate and contribute in different projects and special assignments like annual… Show more • Attending customers visiting the parts counter Attending phone calls and effectively answering the callsRefer various electronic parts catalog and identify the correct part numbersPreparation of quotations, negotiation and closing the salesPrepare various reports using MS office, as required from time to timeReport to Administration regarding day to day assignments and operationsParticipate and contribute in different projects and special assignments like annual inventory checking, market survey, value added activities, campaigns, etc. Show less