Muhammad Khan Email & Phone Number

Chicago, Illinois, United States

Libertyville

Field Support EngineerAssist with Development DebuggingTesting of android and iPhone devicesServer updatesManaging 400 + computer operationsPc maintenance - Windows updating, pc cleanupAssist with projects and development Daily reports send to management in ms excel (pie chart)Coordinate team meeting and provide input regarding status of location

Schaumburg, Illinois

· Manage portfolio of assigned accounts to mitigate potential loss, non-earning and delinquency events within the portfolio.· Establish and maintain strong relationships with accounts to ensure customer retention through regular communication and interaction. Enhance customer service through continual execution of TCF's service model, with strong.

Oak Brook, IL

· Remotely located team lead managing team of specialist responsible for troubleshooting cable, internet, phone and billing services.· Tier 2 specialist resolving customer issues with services utilizing proprietary customer service platform.· Schedule team meetings/addressed team metrics/best practices.· Work with management to update metrics such as.

Elgin, Illinois, United States

Assist student/operators with issues with class website Login forumsMs office excel installSupport done via chat/phone callEscalating calls to tier 1/tier 2/ tier based on issueWeekly team meetingsTroubleshoot issues create tickets

Mba, Accounting

Bachelors Degree, Business Administration Finance

•Senior Project: In a team business project, I was assigned to complete the articles of incorporation for our mock company, which was a.