•Acted as a policy researcher, conducting research on foreign and domestic policy regarding immigration and refuges for the HanVoice McMaster University chapter.•Created reports on researched topics and presented them during events and meetings.•Conducted qualitative and quantitative research.•Contributed to the advancement of the chapter's understanding and discussion of international and domestic policy issues.

•Provided excellent customer service to clients by greeting them, assisting with their inquiries, and ensuring their satisfaction with their purchases. •Demonstrated exceptional product knowledge, including fabrics, sizing, and styles, to help customers find the perfect items to fit their needs. •Managed financial transactions by operating the cash register, handling cash, credit, and debit card payments, and issuing receipts accurately. •Maintained a tidy and well-organized sales floor by restocking merchandise, monitoring inventory levels, and ensuring all displays and merchandise were visually appealing. •Represented the brand positively by embodying its style, values, and culture, both in personal presentation and by maintaining a thorough understanding of the company's policies and procedures. •Assisted with store operations, including receiving and unpacking inventory, processing and organizing merchandise, and maintaining a safe and secure retail environment. •Contributed to a positive and collaborative team environment by working closely with management and fellow sales associates, sharing ideas and feedback, and supporting others in achieving sales goals.