Responsible in:1. Maintenance of customer purchase instrument (Preventive Maintenance, calibration & machine breakdown)2. Build relationship with supplier for good product technical support3. Build relationship with customer during onsite/remotely for equipment repair, installation, maintenance and product technical support after sales to ensure long relationship and trust4. Responsible for machine installation & customer training5. Support sales personnel during product demonstration 6. Repair customer isntrument if reported having issue/breakdown7. Ensuring demo tools in good condition & consumables in suffient amount for product demonstration purpose8. Responsible in product mostly from petrochemical industry (Lubricant Analysis) Eg: AMETEK Spectro Scientific & Liaoning Huake Petroleum Apparatus9. Involvement in company ISO 900110. Prepare quotation to customer

• To oversee and manage the laboratory as well as conduct inspection and testing on raw materials and in-process materials.• To record and update laboratory quality records.• To ensure blended oils are within spec before releasing.• To understand and conduct RCA for lubricant failure in quality control and customer complaint.• To assist Operations Manager in stock control, planning and managing the company’s QMS.• To understand calibration of each testing equipment and ensure following the calibration schedule.• To differentiate each component function in lubricant formulation.• To train new lab technician regarding lubricant quality control and lubricant formulation.List of test done and instrument use:Kinematic Viscosity (Viscosity Bath)Density (Anton Paar Density Meter)Density (Hydrometer)Flash Point (Anton Paar Cleaveland Open Cup)Total Acid Number (METROHM Auto-Titrator)Total Base Number (METROHM Auto-Titrator)Copper Strip Corrosion (Copper Strip Corrosion Tester)Cold Cranking (CANNON Instrument)Water Separation/Demulsibility (Water Separation Tester Bath)Pour Point (Pour Point Tester)Refractive Index (Portable Refractive Index)Color Test (LOVIBOND Color Tester)

- To do lubricant analysis and other petroleum product testing such as diesel and grease. - To review analysis data, reporting the results obtained and to communicate with company client.- To make sure all the laboratory equipment to work well.- To make sure all the chemical consumption is in stock.- To train new staff and make sure all staff competence.- To ensure all equipment calibration perform according to the specified date.- To ensure all analysis done comply with the standard test method. Eg: ASTM.- To ensure laboratory practice recommend by ISO 17025 followed.List of test done and instrument use:Kinematic Viscosity (Anton Paar Stabinger Viscometer)Kinematic Viscosity (Anton Paar Viscobath)Total Base Number (METROHM Auto-Titrator)Total Acid Number (METROHM Auto-Titrator)Flash Point (Cleaveland Open Cup)Flash Point (Pensky-Marten Close Cup)Foaming (Anton Paar Foaming Bath)Density (Anton Paar Density Meter)Density (Hydrometer)Refractive Index (Anton Paar Density Meter)Water Separation Test (Anton Paar Demulsibility Tester)Insoluble PentaneVarnish Test (Fluitec Membrane Patch Calorimeter)Phenol and Ammine Test (Fluitec RULER)FT-IR (Bruker)Freezing PointOxidation Stability (Rotational Pressure Vessel Oxidation Tester)Grease Dropping Point (Dropping Point Tester)Grease Water Washout (Water Washout Tester)Grease Penetration Test (Penetration Tester)Grease Oil Separation TestCrackle Test (In-house Method)XRF (Malvern Pan Analytical XRF Instrument)Metal (Thermo Fisher ICP-OES)Refractive Index (Anton Paar Refractive Index Analyzer)Color Test (ASTM D1500)

- To prepare sample for analysis based on method suggested for the Metal Department (Eg: ASTM).- To assist chemist in doing basic routine laboratory testing such as titration and ashing.List of test done and equipment use:-Acid digestion (Wet and dry digestion)-Metal by ICP-OES -UV