Muhammad Magdee Email & Phone Number

.Perform all ATM functions including preparing daily proof sheet , handling captured cards , filling along replenishment of onsite ATM machines and reports any malfunctions for repair and maintenance as well as introducing alternative channels to customers to reduce traffic inside the branches. .Process all the cash counter transactions accurately and swiftly in accordance with the laid down procedures..Manage the branch daily cash needs with Head Teller / Operation supervisor for better coordination of cash shipments between the branch and central vault ..Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / investigation as outlined in branch in branch standard operating procedure manual..Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPI..Adhere to the bank standards related to the average waiting & service time in addition to the productivity reports..Maintain zero cash shortages and excess at counter to ensure maximum control on cash balance..Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.

^ October

Handling all customer complaints and escalations concerning the telecom services in UK ..

Bachelor Of Commerce (Bcom), Accounting - English Section

Bachelor'S Degree