Muhammad Maged Email & Phone Number

Kuwait

Optician , and Senior Sales Consultant

Kuwait

Kuwait

 Dispensing and fitting spectacles, contact lenses and vision aids, eye care. Dealing with prescriptions written by GPs and Optometrists Advising patients on the various types of lenses and spectacle frames (e.g. style, weight, colour, brand, material, durability, and coatings, etc) Selling products and handling cash or any payment Method else . General Admin duties (filing, handling post, etc) Dealing with customer concerns, complaints and compliments Maintaining product displays for sales purposes Fitting and adjusting glasses Updating and cleaning frames Answering and making phone calls (patients, general public, staff, etc) Making appointments for receiving or delivering patients demands  Sending reminders and recall letters Taking orders and processing them appropriately Providing customer aftercare Analyzing and ensuring appropriate prescriptions for all vision lenses. Administering all collection process professionally Coordinating with customers and informing them about all products and offers Providing efficient services and ensuring compliance to all client requirements. Participating in all courses and seminars to improve working. Greeting all patients with courtesy and assisting to resolve all issues. Maintaining confidentiality of all customer information

Egypt

Kuwait

responsible for :-listening to customer requirements and presenting appropriately to make a sale.-maintaining and developing relationships with existing customers in person and via telephone calls and emails.-Advises customers by providing information on products.-Help the customers to make selections by building the customer confidence; offering suggestions and opinions.-responding to incoming email and phone inquiries.-acting as a contact between the company and its existing and potential markets.-negotiating the terms of an agreement and closing sales.-gathering markets and customer information.-negotiating on price, costs, delivery and specifications with buyers and managers.-challenging any objections with a view for getting the customer to buy.-advising on forthcoming product developments..-checking the quantities of goods on display and in stock.-recording sales and order information and sending copies to the sales office, or entering figures into the computer system.-reviewing my own sales performance, aiming to meet or exceed targets.-gaining a clear understanding of customers' businesses and requirements.-making accurate, rapid cost calculations and providing customers with quotations.

Egypt

responsible for : -Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.- acting as a bridge between the company and its current market and future markets.-Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.-Help management in forthcoming products and discuss on special promotions.-Review my own performance and aim at exceeding my targets.-Record sales and order information and report the same to the sales department.-Provide accurate feedback on future buying trends to their respective employers.