Business & Soft Skills Instructor at the Centre For Community & Consulting Services - BUE

My Right ProgramMen Engagement WorkshopsInvolving men in the fight against violence and sexual harassment - Workshop

Instructor of Marketing & Management at Oil and Gas Skills (OGS), Teaching for senior employees and executives in the Petroleum Sector.Also responsible for:**Plan and organize instruction in ways that maximize employees learning.**Employ appropriate teaching and learning strategies to communicate subject matter to employees.**Modify instructional methods and strategies to meet diverse employee's needs.**Employ available instructional technology, i.e. the Internet… Show more Instructor of Marketing & Management at Oil and Gas Skills (OGS), Teaching for senior employees and executives in the Petroleum Sector.Also responsible for:**Plan and organize instruction in ways that maximize employees learning.**Employ appropriate teaching and learning strategies to communicate subject matter to employees.**Modify instructional methods and strategies to meet diverse employee's needs.**Employ available instructional technology, i.e. the Internet, videos, Info-graphic, interactive technology, when appropriate.**Encourage the development of communication skills and higher order thinking skills through appropriate assignments.**Contribute to the selection and development of instructional materials in accordance with course objectives. Show less

1.Develop and implement training programs to enhance employee performance and organization effectiveness.2.Assess training needs through surveys, interviews with trainee , focus groups, consultation with managers, customers and audit reports. Conduct orientation sessions and arrange on-the-job training for new hires.3.Provide staff development programs via classroom training, demonstrations, on-the-job training and workshops.4.Present information, using a variety of… Show more 1.Develop and implement training programs to enhance employee performance and organization effectiveness.2.Assess training needs through surveys, interviews with trainee , focus groups, consultation with managers, customers and audit reports. Conduct orientation sessions and arrange on-the-job training for new hires.3.Provide staff development programs via classroom training, demonstrations, on-the-job training and workshops.4.Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.5.Supervise and evaluate instructor performance & record training activities & its effectiveness, providing suggestion for improvement.6.Practical experience in formulating Key Performance Indicators for use during performance and evaluation process. Show less

Handling all corporate & Individuals daily requests and make sure that the daily transactions made by officers are done accurately and efficiently, Also serving the large corporate and dealing with their representatives, Certify and validate all daily operations entries & related batches for operations users, to ensure correctness of relevant transactions to meet the key control points & complete branch closure, Review, and approve the monthly statistics related to Operations, and its dispatch… Show more Handling all corporate & Individuals daily requests and make sure that the daily transactions made by officers are done accurately and efficiently, Also serving the large corporate and dealing with their representatives, Certify and validate all daily operations entries & related batches for operations users, to ensure correctness of relevant transactions to meet the key control points & complete branch closure, Review, and approve the monthly statistics related to Operations, and its dispatch to the appropriate Officials at the Head Office, to meet the fundamental monitoring points. Show less

Working at operations area and handling all incoming branch operations like cash transactions and transfers and customer service operations.

At Raya Contact Center as an inbound and outbound call center agent, receiving all customers’ inquiries and complaints to be handled in a timely manner while meeting the service level standards.

Accountant - Military Department(Was still in college)