Muhammad Sultan Email & Phone Number

Luxor - Aswan

MS Chateau Layfette Nile Cruise, Luxor – Aswan 12/2023-PresentFood & Beverage Manager currently supervising a staff of 14MS Solaris Nile Cruise, Luxor – Aswan 3/2021- 8/2023Bar ManagerMS Isis Nile Cruise, Luxor – Aswan 10/2014- 5/2016Head Bar TenderMS Armada Cruise, Cairo 10/2012-10/2014Sales Manager and Coordinator for Event Hall & Restaurant Entertainment • Supervise daily bar and restaurant operations. Assuring meeting customer demand.• Manage busy bars ensuring visitor satisfaction and enjoyment. • Manage inventory food & beverages, turn over drink and food menus to maximize ROI, reduce losses and spoilage• Resolve customer complaints or concerns professionally and effectively.• Train bar staff in proper mixing techniques, customer service skills, and safety procedures.• Oversee daily operations of bar area, ensuring cleanliness and organization. • Addressing any repair or maintenance needs.• Sales & Coordination of special events; private parties, tastings, or promotional nights at venues.

Cairo, Egypt

Seasonal Employment - Quality Control, staff management, oversaw updating atmosphere and restaurant furnishings. Staff of 7

Marsa Alam, Al Bahr Al Ahmar, Egypt

Managed Four Bars - Beach Bar, Faluka Bar, Country Bar, Disco Bar. Overseeing Quality Control and Bar Sales. Staff training. Increased Sales and profitability. Staff of 14

Alexandria, Egypt

Turned operation from losing sales to profit generating by creating better suited food and drink menus for the specific clientele. Staff of 8

El Gouna, Red Sea

Italian Restaurant. Staff of 10

Certification, Food & Beverage

Certification, Food Security And Safety

Diploma Of Education, Commercial And Legal Affairs