Muhammad Mir Email & Phone Number

White Waltham, England, United Kingdom

London, United Kingdom

-Directed regional sales initiatives targeting and penetrating single and multi-side accounts that included all major dealerships, educational institutions, government bodies and integrator.-Led sales team to acquire and manage customer base while meeting or exceeding the sales goals.-Create and maintain a robust sales pipeline.-Partner internally across organization and externally across customers & partners to ensure that sales channel is set up for success.-Implement aggressive retention programs to manage current revenue portfolio.-Build long term relationships with key accounts.-Manage customer value chain from order to service delivery and after sales support.-Consistently update sales plan and actively participate in weekly, monthly, quarterly and annual business plan sessions.-Educate sales team on conducting customer needs assessment.-Support or present to the C-Level client executives as and when required.-Maintain relationships with key consultants and customers in the market to influence important opportunities.-Critically monitor and review Request for proposal/information (RFP), (RFI), renewals, re-bids.-Keep track of key customer contract updates.-Build a climate that energizes team members and drives accountability.-To adhere to all company policies and procedures, ensuring a quality outcome by meeting legal requirements such as data protection, complaint handling processes etc.-Conducted intensive sales training modules to reshape the team from Sale reps to Solution vendors designed and implemented potential and open territories plan to keep the sales team motivated, have equal chance to perform and to provide the team with a shift from routine selling on time to time basis.-Development, execution and evaluation of business unit's monthly, quarterly and annual sales strategy & plan.-Identify investment opportunities and prepare investment proposals across all products & target segments.

Worked as a Key Account Manager in corporate sales department with Enterprise Business Unit. Main responsibilities included new business development, account management and revenue farming from existing corporate customers. Selling Internet / Data connectivity /MPLS WAN/ LAN & VOIP solutions over Optical fiber infrastructure.

-Account/portfolio management for enterprise/corporate segment.-Account planning & strategy within assigned enterprises.-Responsible for New Business Acquisition as per assigned target within assigned corporate segment.-Business development and revenue farming from existing business.-Relationship building with both existing and breakthrough customers.-Help management to identify new revenue opportunities.-Creating best possible solution regarding communication for enterprises.-Managing value delivery process for existing corporate clients (service issues, new business adds ups, insuring in-time customer relationship management).-Responsible for identifying revenue opportunities in lieu of competition, consumer behaviour and market forces while forecasting future sales and customer retention.-Developing of a strategic approach to account management and customer relationships.-Construct and implement profitable long-term account plans.-Understanding the customers' needs and expectations.-Enhancement of the ability to influence, persuade and negotiate with key decision makers.-Building stronger value-added customer relationships leading to increased revenues.-Create support processes that fulfil customer expectations and facilitate best practice key account management.

Masters Of Business Administration, International Business

-Research Paper Completed on How Best to Improve Service Quality and Customer Satisfaction.

Private Pilot, Aeronautics/Aviation/Aerospace Science And Technology, General