- Developed a DGF BD Ocean Freight dashboard. Which enables the team to take more agile and robust decision by saving average 60 minutes of daily work hour. - Spearheaded the development and deployment of an automated workflow for carrier booking mail confirmation, resulting in a 93.33% improvement in work hour allocation.- Collaborated with Ocean Commercial Centre specialist to develop a user-friendly, multi-criteria search grid within the Ocean Freight rate card. This initiative is projected to yield an average time saving of 1.30 minutes per query upon implementation.- Supported achieving exceptional customer service by exceeding KPIs in both customer and carrier e-Booking for FY2023: 99.86% in customer e-Booking and 96.94% in carrier e-Booking through proficient handling of issuing shipping order and carrier space booking.- Ensured timely and accurate submissions of Export General Manifests (EGMs) and coordinated carrier payment confirmations, contributing to efficient trade compliance and smooth financial operations.

- Planned and organized Cognizant 1.0 an intra-university case competition with 35 participating team and 2300 audiences.- Led and grew with 17 team members organizing 12 different seminars and events.- Mentored future leaders of the club in organizing Presentio 1.0 and Cognizant 2.0.

- Got hands-on learning on supply chain management, production process, material resource planning, quality assurance, safety management, and maintenance. - Proposed a job shop design to reduce inventory movement in the instrument transformer plant.

- Garnered an order tracing system and customer service framework to leverage team effort which boosted team efficiency notably in customer service.- Assessed and troubleshot vital issues reducing engagement that led to a 23% increasein customer engagement.- Designed and executed 3 promotional campaigns resulting BDT 113k increase inannual revenue.

- Streamlined inventory to achieve efficient and faster order processing times.- Managed the flow of goods from suppliers to customers, in partnership with logisticsservice providers