Communication skillsLeadershipRelationship buildingTime managementResilienceActive listeningProduct knowledgeComputer literacyCustomer satisfactionExpert negotiationProblem-solvingStrategic planningInterpersonal skillsSales planMarketing strategyAccount managementData analysisAnalytical skillsCollaborationCommunicationNegotiating skillsNumeracy skillsActing as a point of contact between customers and companiesNegotiating terms of sales and agreements and closing sales with customersGathering market and customer information to figure out the customer needsResponding to customer queries and resolving their objections to get them to make a purchaseAdvising product developers on improvements to include in forthcoming product developments and discussing special promotionsCreating proposal documents as part of the formal bidding procedureInspecting inventory in stock and the quality of the product on displayProviding customers with detailed and accurate quotations and cost calculations

Greeting Customers:Provide Offers InformationAssist CustomersFollow Supermarket PoliciesSolve Customer’s QueryGuide CustomersDemonstrate ItemsEnsure Damage & Expiry ProductsAttaching Pricing LabelsEnsuring Fresh ItemsVigilant Eye On FraudsReport Suspicious ActivitiesReceive DeliveriesRecord SalesArrange DeliveriesEnsure Price Changes

Greeting Customers:Provide Offers InformationAssist CustomersFollow Supermarket PoliciesSolve Customer’s QueryGuide CustomersDemonstrate ItemsEnsure Damage & Expiry ProductsAttaching Pricing LabelsEnsuring Fresh ItemsVigilant Eye On FraudsReport Suspicious ActivitiesReceive DeliveriesRecord SalesArrange DeliveriesEnsure Price Changes

Greet and direct customers.Provide accurate information (e.g. product features, pricing and after-sales services)Answer customers’ questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandiseCoordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersProvide customer feedback to the Store ManagerStay up-to-date with new products/servicesGreeting Customers:Provide Offers InformationAssist CustomersFollow Supermarket PoliciesSolve Customer’s QueryGuide CustomersDemonstrate ItemsEnsure Damage & Expiry ProductsAttaching Pricing LabelsEnsuring Fresh ItemsVigilant Eye On FraudsReport Suspicious ActivitiesReceive DeliveriesRecord SalesArrange DeliveriesEnsure Price Changes