Experienced Sales Manager | Growth Supervisor | NPS Specialist | Telesales AssociateDynamic and results-driven professional with a proven track record in sales management, growth supervision, NPS optimization, and telesales. Over [6 years] of experience in driving revenue growth, building high-performing sales teams, and enhancing customer satisfaction. Skilled in developing and implementing strategic initiatives to achieve business objectives and exceed sales targets.
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Sales Team LeadWaadaKarachi, Pk -
Sales ManagerSolaria Apr 2024 - PresentSindh, Pakistan* Develop and implement strategic sales plans to achieve revenue targets and market share growth in the solar energy sector.* Lead, mentor, and motivate the sales team to effectively promote and sell solar products and solutions.* Identify and pursue new business opportunities within the residential, commercial, and industrial segments.* Build and maintain strong relationships with key stakeholders, including customers, partners, and industry influencers.* Collaborate with marketing and product development teams to create effective sales strategies and promotional campaigns.* Stay informed about industry trends, regulatory requirements, and technological advancements in solar energy.* Conduct market research and analysis to identify emerging opportunities and potential competitors.* Prepare and present sales proposals, contracts, and presentations to clients.* Monitor sales performance metrics and KPIs to track progress towards goals and make data-driven decisions. -
Telesales & Care Associate - CentralRetailo Technologies Jun 2023 - Apr 2024PakistanLooking after Centralized telesales PAK & KSA.* Lead and motivate the KSA telesales team for optimal performance, exceeding sales targets consistently.* Utilize data analysis for informed decision-making, and enhancing sales strategies.* Effectively manage team shifts and task delegation to maintain efficiency.* Observes and evaluates agents performances and completes performance reviews.* Maintaining MTD and Weekly reports PAK & KSA.* Stakeholder Management and Cordination* Inventory Management & Control. -
Growth Sales SupervisorRetailo Technologies Apr 2022 - Jun 2023Karāchi, Sindh, Pakistan* Ensure maximum execution for the supplies dispatched.* To ensure a smooth process of supply for the agent.* To manage fleet and Agents for distribution cycle.* Followup on Orders and arrange smooth deliveries.* Provide strong leadership and guidance to the sales team, setting clear goals and expectations for Performance and growth.* Monitor and evaluate the performance of sales representatives, providing constructive feedback, Coaching, and support to help them achieve their targets.* Collaborate with the sales team to develop and implement effective sales strategies that align with the Company's growth objectives.* Identify training needs and develop programs to enhance the skills and knowledge of sales team Members, ensuring they stay updated on industry trends and best practices.* Utilize data analytics tools to track sales performance, identify trends, and make data-driven decisions To optimize sales strategies and processes. -
Engagement Executive, GrowthRetailo Technologies Jul 2021 - Apr 2022* Cultivate and nurture strong relationships with existing clients by understanding their needs, Addressing concerns, and proactively identifying opportunities for additional services or products that Meet their goals.* Develop strategies and initiatives to retain and renew client accounts. This includes monitoring, Conducting account reviews, and implementing retention plans.* Identify opportunities to upsell or cross-sell additional products or services to existing clients based on Their evolving needs and objectives. This helps maximize revenue from existing accounts. * Maintain open and regular communication with clients, providing updates on relevant company Developments, product enhancements, and industry insights to demonstrate value and expertise.* Act as a point of contact for client inquiries and concerns, working collaboratively with internal teams To resolve issues promptly and ensuring client satisfaction. -
App TrainerRetailo Technologies Aug 2020 - Jul 2021Sindh, Pakistan -
Emergency Medical DispatcherThe Aman Foundation Feb 2018 - Dec 2019* Receive incoming emergency calls from the public, assess the nature and severity of the situation, and gather critical information, such as the caller's location and the patient's condition.* Determine the appropriate response, dispatch the nearest medical resources (ambulances, paramedics, etc.), and provide real-time* Instructions to callers for administering first aid or life-saving measures until help arrives. Efficiently allocate medical resources based on the priority and severity of calls, ensuring that critical Cases receive immediate attention while optimizing resource utilization.* Accurately record all details of emergency calls, dispatch actions, and follow-up information in the Dispatch system for documentation, reporting, and analysis purposes. -
Data Entry OperatorFaysal Bank Limited Feb 2017 - Feb 2018Karāchi, Sindh, Pakistan* Accurately input customer information, financial data, and transaction details into the bank's systems. Verify the completeness and accuracy of all entered data to prevent errors and discrepancies.* Ensure that all data entry and processing activities adhere to the bank's policies, procedures, and regulatory requirements related to credit card applications, PILs, and auto finance transactions.* Process credit card applications, PIL requests, and auto finance applications promptly to meet service level agreements and ensure customers receive timely responses and approvals.
Muhammad Mudassir Education Details
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Economics -
Enterprenourship
Frequently Asked Questions about Muhammad Mudassir
What company does Muhammad Mudassir work for?
Muhammad Mudassir works for Waada
What is Muhammad Mudassir's role at the current company?
Muhammad Mudassir's current role is Sales Team Lead.
What schools did Muhammad Mudassir attend?
Muhammad Mudassir attended Allama Iqbal Open University, Allama Iqbal Open University, Institute Of Business Administration, Jinnah Polytechnic Institute.
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