Senior Team Lead
Intouchcx
Who is Muhammad Muneeb? Overview
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Quick answer
Muhammad Muneeb is listed as Senior Team Lead at IntouchCX, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Muhammad Muneeb.
Muhammad Muneeb previously worked as Senior Technical Support Advisor at Intouchcx and Security Guard at Impact Security Group. Muhammad Muneeb holds Diploma, International Business from Red River College Polytechnic.
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IntouchCX
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Profile bio
About Muhammad Muneeb
At IntouchCX, my primary role as a Senior Technical Support Advisor involves diagnosing and resolving complex technical issues, often requiring me to guide customers through detailed solutions. I pride myself on maintaining professionalism and ensuring high customer satisfaction, even when handling escalated concerns. My educational journey at Red River College Polytechnic, where I earned a diploma in International Business, has armed me with the knowledge to understand diverse market dynamics and has honed my problem-solving skills. Fluent in English, Urdu, and Hindi, I effortlessly bridge communication gaps, strengthening customer relations and fostering a collaborative team environment.
Current workplace
Muhammad Muneeb's current company
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6 roles
Muhammad Muneeb work experience
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Senior Technical Support Advisor
Current- Using knowledge of products or services to diagnose and resolve technical problems which involves remote troubleshooting and guiding customers through step-by-step solutions.
- Providing assistance to junior advisors and handling customer complaints and concerns.
- Staying in touch with customers to resolve more advanced issues that require escalation; ensuring that customer inquiries are handled professionally, accurately and in a timely manner to maintain high levels of.
- Staying in touch with customers to resolve more advanced issues that require escalation; ensuring that customer inquiries are handled professionally, accurately and in a timely manner to maintain high levels of.
Apr 2023 - Present
Security Guard
Impact Security Group
- Monitor and patrol assigned areas to prevent theft, vandalism, and other illegal activities.
- Respond to alarms and investigate disturbances, taking appropriate actions and maintaining daily incident reports.
- Ensure compliance with security policies and procedures, and report any violations or security hazards.
Oct 2021 - Apr 2022
Customer Service Representative
Domino’S
- Greet customers and take orders with a smile in person or on phone calls.
- Make fast, accurate and consistent products while complying with the menu.
- Operate the cash register and collect payments from customers.
Mar 2021 - Sep 2021
Sorter/Delivery Driver
T-Force Logistics
- Receive incoming shipments and compare them with the work orders.
- Handle all incoming packages and sort them out according to the postal codes.
- Deliver packages to clients or businesses all over the city in a safe, timely manner.
Nov 2020 - Apr 2021
Customer Service Representative
Domino’S
- Greet customers and take orders with a smile in person or on phone calls.
- Make fast, accurate and consistent products while complying with the menu.
- Operate the cash register and collect payments from customers.
Jan 2020 - Nov 2020
3 education records
Muhammad Muneeb education
Diploma, International Business
Utp Stage Ii, Business Administration And Management, General
High School Diploma
Pakistan International School
FAQ
Frequently asked questions about Muhammad Muneeb
Quick answers generated from the profile data available on this page.
What company does Muhammad Muneeb work for?
Muhammad Muneeb works for IntouchCX.
What is Muhammad Muneeb's role at IntouchCX?
Muhammad Muneeb is listed as Senior Team Lead at IntouchCX.
Where is Muhammad Muneeb based?
Muhammad Muneeb is based in Calgary, Alberta, Canada while working with IntouchCX.
What companies has Muhammad Muneeb worked for?
Muhammad Muneeb has worked for Intouchcx, Impact Security Group, Domino’S, and T-Force Logistics.
How can I contact Muhammad Muneeb?
You can use AeroLeads to view verified contact signals for Muhammad Muneeb at IntouchCX, including work email, phone, and LinkedIn data when available.
What schools did Muhammad Muneeb attend?
Muhammad Muneeb holds Diploma, International Business from Red River College Polytechnic.
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