Cleopatra - Retailer / Wholesaler of Luxury Watches and Jewellery. I am dedicated and detail-oriented Accountant. with my ability encompasses financial reporting, inventory management, reconciling accounts, optimizing cash flow, and implementing cost-effective accounting processes. I am a resourceful problem solver, adept at identifying areas for cost savings and revenue enhancement.

1. Managing the day-to-day operations: Responsible for overseeing the day-to-day operational functions of the bank, including cash management, customer service, and transaction processing. To ensure that all operational functions run smoothly and efficiently.2. Ensuring compliance: Responsible for ensuring that all operational functions comply with regulatory requirements and internal policies and procedures. To keep up-to-date with regulatory changes and ensure that the bank's operations remain compliant.3. Managing staff: Responsible for managing and training staff in operational functions, performance management and must ensure that staff have the necessary skills and resources to perform their jobs effectively.4. Managing projects: Responsible for managing operational projects, such as the implementation of new systems or processes and must ensure that projects are completed on time and within budget.5. Analyzing data: Responsible for analyzing operational data to identify areas for improvement and to make informed decisions about operational functions. To be able to use data to identify trends, track performance, and make recommendations for improvements.Overall, Engage in excellent leadership skills, strong analytical skills, and a deep understanding of regulatory requirements and operational functions and also able to manage staff effectively, prioritize tasks, and make strategic decisions to ensure the smooth operation of the bank

1. Developing and executing international trade strategies: Responsible for developing and executing the bank's international trade strategies in order to increase foreign trade volumes and revenue. This may involve market research, identification of new business opportunities, and collaboration with other departments in the bank.2. Providing trade finance solutions: Responsible for providing trade finance solutions to clients engaged in international trade. This may involve negotiating letters of credit, trade finance facilities, and other financial products that enable clients to conduct cross-border trade.3. Compliance and risk management: Responsible for ensuring compliance with relevant laws and regulations related to international trade. This may involve conducting due diligence on clients and partners, monitoring trade transactions, and managing risk related to foreign trade operations.Overall, Having a deep understanding of international trade finance, excellent communication and relationship-building skills, and strong attention to compliance and risk management.

Key Responsibilities:1. Responding to customer inquiries: Responsible to answer phone calls, respond to emails or chats, and address customer questions or concerns. Having thorough understanding of the bank's products and services and be able to provide accurate information to customers.2. Opening new accounts: Responsible for helping customers open new accounts, explaining the account features and requirements, and assisting with the necessary documentation.3. Resolving customer complaints: Responsible to handle customer complaints and issues, identify the root cause of the problem, and work with the customer to find a satisfactory solution.4. Cross-selling products: Responsible to cross-sell additional banking products and services to customers, based on their needs and preferences.5. Processing transactions: Responsible to process routine transactions such as deposits, withdrawals, and transfers, while adhering to bank policies and procedures.Excellent communication skills, a strong customer service orientation, attention to detail, and the ability to work well under pressure.Additional Projects• Assigned Marketing & Sales project as a member of bank’s Business Development team.Achievements• Generated business of 20 million PKR for the bank through account opening.• Secured 1st position in Basic Banking Training